Hawthorn Drive Surgery

Care Navigator/Receptionist

Information:

This job is now closed

Job summary

Hawthorn Drive Surgery is looking for two part time care navigator/receptionists to join our friendly and experienced team, as part of the care navigator/reception team you will support the team provide care for over 10,000 patients.

You'll need excellent communication and computer skills, along with a 'can-do' attitude, full training and support will be given.

Main duties of the job

Duties and responsibilities

  • Making appointments
  • Contacting patients as required
  • Giving out results
  • Home visit requests
  • Deal with general enquiries and complaints
  • Answering external calls from patients and internal calls from other staff members
  • Greet and direct patients and visitors
  • handing out prescriptions
  • giving out and taking in new patient registrations

About us

Hawthorn Drive Surgery is at the center of the Chantry estate in Ipswich, the surgery looks after 10,000 patients. The team at the surgery are comitted and dedicated to providing the best possible care for our patients.

Details

Date posted

03 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0192-24-0001

Job locations

206 Hawthorn Drive

Ipswich

IP2 0QQ


Job description

Job responsibilities

please refer to the job overview section of this advertisment for details on the roles and responsibilities

Job description

Job responsibilities

please refer to the job overview section of this advertisment for details on the roles and responsibilities

Person Specification

Qualifications

Essential

  • none

Desirable

  • Grade C or above in English or equivalent

Experience

Desirable

  • Experience working in GP surgery
  • Experience using system one (clinical system)
  • Experience working with the general public
  • Experience using email
  • Experience using basic IT
Person Specification

Qualifications

Essential

  • none

Desirable

  • Grade C or above in English or equivalent

Experience

Desirable

  • Experience working in GP surgery
  • Experience using system one (clinical system)
  • Experience working with the general public
  • Experience using email
  • Experience using basic IT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hawthorn Drive Surgery

Address

206 Hawthorn Drive

Ipswich

IP2 0QQ


Employer's website

http://www.hawthorndrivesurgery.org/ (Opens in a new tab)

Employer details

Employer name

Hawthorn Drive Surgery

Address

206 Hawthorn Drive

Ipswich

IP2 0QQ


Employer's website

http://www.hawthorndrivesurgery.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

ryan fuller

ryan.fuller@nhs.net

01473556767

Details

Date posted

03 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0192-24-0001

Job locations

206 Hawthorn Drive

Ipswich

IP2 0QQ


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