Job summary
The post-holder is a Healthcare Assistant (HCA)
The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
Having completed the Care Certificate or equivalent qualification, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.
The HCA will work under the supervision of a registered clinician while developing competencies in community-based care. The role is at Support Worker Level and as described in NHS E Primary Care and General Practice Nursing Career and Core Capabilities Framework
The post-holder will be an integral part of the general practice team.
The position offers some flexibility with working hours, however Wednesday evenings until 8pm is non-negotiable and essential for this position.
Main duties of the job
- Consult with patients and their families to undertake assessments of patient need
- Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
- Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately.
- Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
- Act as a chaperone as required
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Work within national and local protocols where these exist
- Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Recognise the boundaries of their practice and know when and to whom patients should be referred
- Undertake all mandatory training and induction programmes
- Contribute to and embrace the spectrum of clinical governance
- Maintain a clean, tidy, effective working area at all times
About us
We are based in modern premises, purpose built approximately 13 years ago, serving a growing list size of approximately 10,300 patients, covering the town and semi-rural environ of Newton Abbot, and are rated Good by the CQC.
Albany Surgery is a member of the Newton West Primary Care Network, a thriving PCN serving 35,000 patients. We work closely with Kingskerswell and Ipplepen and Bovey Tracey and Chudleigh practices, the other practices within our PCN. This collaborative approach is supported by a PCN support team, with a lead manager, social prescribers and health and wellbeing coaches working across the member practices.
As a practice we are committed to staying at the fore front of changes within General Practice, as such we recognise that the support, growth and training of all levels of our staff, both clinical and administrative, is an essential part of the current and future NHS. Education and learning are our core passions and we have 3 GP trainers hosting a number of GP registrars, we support medical student training placements of all years, and mentor health care professionals undertaking Prescribing qualifications and Advanced Practice postgraduate training. We also strongly believe in supporting all team members to expand their knowledge and skills to fulfil their potential, which in turn benefits our population through the services and care we provide.
We are focussed on providing high quality, empathic patient care that is sustainable for us all.
Details
Date posted
27 October 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A0187-25-0005
Job locations
Scott Close
Newton Abbot
Devon
TQ12 1GJ
Employer details
Employer name
Albany Surgery
Address
Scott Close
Newton Abbot
Devon
TQ12 1GJ
Employer's website
https://www.albanysurgery.co.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
