Fixed Term Assistant Practice Manager

Job summary

We are looking for a motivated, enthusiastic and experienced manager to join our supportive team for a fixed term of 18 months to 2 years as a part-time deputy practice manager. This role will help lead on achieving efficiencies in administrative processes and support our practice manager with the day to day running of the practice to help facilitate our succession planning to train and develop longstanding staff members into leadership and management roles for the future.

The role will support the Practice Manager in all aspects of practice functionality, motivating and managing staff, premises and health and safety management, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment, ensuring the practice complies with CQC regulations.

Main duties of the job

You will support the Practice Manager and management team

• In the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
• Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
• Review and improve systems to ensure compliance with CQC regulations and standards
• Review all income and expenditure statements, identifying any inaccuracies and rectifying such issues
• Ensure invoices are paid within the given time frame
• Assist with management of PAYE for all organisation staff
• Guiding staff and developing searches and audits on the clinical system
• Guiding the team to reach QOF targets (supported by the nursing and administrative leads
• Support with management of contracts and highlighting issues with services
• Implementing and embedding an effective practice staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record
• Reviewing and improving effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
• Review and support the management of the clinical system, ensuring IT security and IG compliance at all times and responding to and resolving all local IT issues
• Assist with the updating and of the practice website and social media sites
• Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required

About us

We are based in modern premises, purpose built approximately 12 years ago, serving a growing list size of approximately 10,100 patients, covering the town and semi-rural environ of Newton Abbot, and are rated Good by the CQC.

Albany Surgery is a member of the Newton West Primary Care Network, a thriving PCN serving 35,000 patients. The three practices work collaboratively developing and improving services. This collaborative approach is supported by a PCN support team, with a lead manager, social prescribers, pharmacy team and health and wellbeing coach working across the member practices.

We recognise that the support, growth and training of all levels of our staff, both clinical and administrative, is an essential part of the current and future NHS. Education and learning are our core passions. We also strongly believe in supporting all team members to expand their knowledge and skills to fulfil their potential, which in turn benefits our population through improving the services and care we provide.

We are focussed on providing high quality, empathic patient care that is sustainable for us all, as such our team is our priority, and we encourage a healthy work/homelife balance and structure the week to ensure we meet together regularly. We love to laugh and have an active social committee, who organise team wellbeing and social events throughout the year. We work closely with Devon LMC to push for a brighter fairer future for General Practice and our patients.

Employer details

Employer name

Albany Surgery

Address

Scott Close

Newton Abbot

Devon

TQ12 1GJ

Employer's website

https://www.albanysurgery.co.uk (Opens in a new tab)

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Employer details

Employer name

Albany Surgery

Address

Scott Close

Newton Abbot

Devon

TQ12 1GJ

Employer's website

https://www.albanysurgery.co.uk (Opens in a new tab)

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