Job summary
Are you an experienced GP Medical Secretary based near Ponders End?
Do you thrive in a busy general practice environment, keeping administrative processes running smoothly while ensuring accuracy and confidentiality in patient records? If so, wed love to hear from you!
Were currently seeking a highly organised, detail-oriented, and professional Medical Secretary to join our supportive team. This vital role involves managing clinical correspondence, processing referrals, and providing essential administrative support to our clinical staff.
We are open to one full-time position or two part-time positions, depending on availability.
Join us and make a real difference in the day-to-day running of a long-established, community-focused GP surgery.
Main duties of the job
Main duties of the job
Typing letters and processing referrals viae-RS, RSS and
community clinics.
Managingpatient queries, liaising with hospitals,
consultants, and other healthcare providers.
Processinginsurance and medico-legal reports
Assisting in maintainingconfidential patient recordsin
compliance withGDPRand NHS standards.
Collaborating with thereception and admin teamto
streamline workflows.
Providing general administrative support to GPs and the practice team.
Managing GP to GP and keeping them up to date.
Checking and updating spreadsheets for 2 week referrals.
About us
Eagle House Surgery has proudly served the Ponders End
community in Enfield for over 100 years, earning a trusted reputation for
quality care and compassion. As a long-established and thriving practice, we
are a close-knit team dedicated to putting our patients first and supporting
one another every step of the way.
Our dynamic team includes four experienced partners, four
enthusiastic salaried GPs, two dedicated nurses, and four skilled healthcare
assistants. Together, we provide comprehensive care to a diverse and growing
patient population in a friendly, fast-paced environment.
We offer:Four weeks of annual leave (plus eight bank holidays)
NHS Pension Scheme enrollment for all staff
A supportive, collaborative atmosphere where your
contribution truly matters.Come be part of a team where tradition meets innovation, and
where your passion for patient care can thrive.
Job description
Job responsibilities
Main duties of the job
Typing letters and processing referrals viae-RS, RSS and
community clinics.
Managingpatient queries, liaising with hospitals,
consultants, and other healthcare providers.
Processinginsurance and medico-legal reports
Assisting in maintainingconfidential patient recordsin
compliance withGDPRand NHS standards.
Collaborating with thereception and admin teamto
streamline workflows.
Providing general administrative support to GPs and the practice team.
Job description
Job responsibilities
Main duties of the job
Typing letters and processing referrals viae-RS, RSS and
community clinics.
Managingpatient queries, liaising with hospitals,
consultants, and other healthcare providers.
Processinginsurance and medico-legal reports
Assisting in maintainingconfidential patient recordsin
compliance withGDPRand NHS standards.
Collaborating with thereception and admin teamto
streamline workflows.
Providing general administrative support to GPs and the practice team.
Person Specification
Qualifications
Essential
- Person Specification
- Experience
- Essential
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT skills.
- Ability to prioritise tasks and manage a busy workload.
- Experience handling confidential and sensitive information in compliance with GDPR.
- Excellent written and verbal communication skills.
- Strong attention to detail for accurate data entry and correspondence.
- Previous experience using EMIS Web.
- Knowledge of medical terminology to accurately process letters and referrals.
- Experience handling NHS and private referrals (e.g., e-RS).
- Understanding of clinical coding and correctly filing documents.
- Experience handling patient queries in a professional and empathetic manner.
- Liaising with hospitals, consultants, and external healthcare providers.
- Dealing with urgent and routine requests efficiently.
- Understanding of NHS procedures, including referrals, medical records, and complaints.
- Awareness of confidentiality, data protection (GDPR), and safeguarding.
- Familiarity with medical insurance reports and legal documentation.
- Experience in customer-facing roles with strong interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Experience collaborating with GPs, nurses, receptionists, and admin staff.
- Problem-solving skills and the ability to remain calm under pressure.
- Processing GP to GP
Desirable
- Desirable
- Desirable Experience (But Not Essential)
- Medical Secretary qualifications.
- Previous experience in GP Practice or healthcare setting
- Experience dealing with insurance and medico-legal requests.
- Training in CPR and basic first aid (useful but not required).
- Administrative & Office Management Experience
- Experience working in an office or healthcare setting.
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification
Qualifications
Essential
- Person Specification
- Experience
- Essential
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT skills.
- Ability to prioritise tasks and manage a busy workload.
- Experience handling confidential and sensitive information in compliance with GDPR.
- Excellent written and verbal communication skills.
- Strong attention to detail for accurate data entry and correspondence.
- Previous experience using EMIS Web.
- Knowledge of medical terminology to accurately process letters and referrals.
- Experience handling NHS and private referrals (e.g., e-RS).
- Understanding of clinical coding and correctly filing documents.
- Experience handling patient queries in a professional and empathetic manner.
- Liaising with hospitals, consultants, and external healthcare providers.
- Dealing with urgent and routine requests efficiently.
- Understanding of NHS procedures, including referrals, medical records, and complaints.
- Awareness of confidentiality, data protection (GDPR), and safeguarding.
- Familiarity with medical insurance reports and legal documentation.
- Experience in customer-facing roles with strong interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Experience collaborating with GPs, nurses, receptionists, and admin staff.
- Problem-solving skills and the ability to remain calm under pressure.
- Processing GP to GP
Desirable
- Desirable
- Desirable Experience (But Not Essential)
- Medical Secretary qualifications.
- Previous experience in GP Practice or healthcare setting
- Experience dealing with insurance and medico-legal requests.
- Training in CPR and basic first aid (useful but not required).
- Administrative & Office Management Experience
- Experience working in an office or healthcare setting.
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
