Medical Receptionist

Job summary

Wake Green Surgery are looking for a friendly, cheerful and enthusiastic person to join their busy reception team. You will be the first point of contact for the surgery and your professionalism will be of the utmost importance.

Your role will include:

Meeting and greeting patients and visitors

Answering the telephone

Resolving patient queries.

Main duties of the job

The candidate should have excellent communication skills and be able to communicate empathetically with patients being able to listen and reassure calmly.

At peak times the candidate should be able to deal with patients calmly and efficiently ensuring patients do not feel rushed.

Methodical working is essential.

About us

We are a busy teaching practice in Moseley. We have 6 doctors anda nursing team of 3. The practice hosts associated clinical services i.e social prescribing and substance misuse. We provide a full range of in house services including Minor Surgery and Umbrella Services.

We aim to deliver the highest standard of care by building strong working relationships with our patients, their families, carers and the wider community. We will provide safe, effective, patient-centred services which are responsive and considerate.