Administrator - GP Surgery

Job description

Job responsibilities

Job Summary:

To support Management team in coordinating services, updating digital services, coding, searches and recalls.

Job Responsibilities:

Run Searches and Recall Patients

Run routine searches on EMIS software and recall patients accordingly, taking into account patients needs for alternative methods of communication.

Manage Digital Services Including Website

Ensure the website is kept up-to-date with seasonal and ad hoc information.

Code Data On Patients Records

Code health data accurately on patients records, including immunisations.

Manage Inbound Documents

Review documents from hospitals and other external agencies - coding relevant health data on patients records and where appropriate bringing to the attention of a clinician.

This list is not exhaustive and may be subject to change in line with updates to Practice contractual requirements.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE English and Math (C or above)
• Experience of working with the general public
• Excellent communication skills (written & oral)
• Strong IT skills
• Clear, polite telephone manner
• Good working knowledge of microsoft office
• Effective time management
• Ability to work both autonomously and as part of a team
• Problem solving and analytical skills
• Polite and confident
• Ability to work under pressure
• High levels of integrity
• Sensitive and empathetic in distressing situations
• No Criminal Record

Desirable

• Experience of working within a healthcare setting
• Experience of administrative duties
• EMIS skills
• NVQ Level 2 in Health & Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Johnson & Partners

Address

70 Sheen Lane

London

SW14 8LP

Employer's website

https://sheensurgery.nhs.uk/ (Opens in a new tab)