Go back
Old School Surgery

Receptionist

The closing date is 24 December 2025

Apply for this job

Job summary

Exciting opportunity to work as a Receptionist in a friendly, busy GP surgery in a beautiful village in Kent.

This role is varied, fast paced and very rewarding and involves contact with patients both on the phone and in person.

Main duties of the job

The role is varied and includes all aspects of care navigation and administrative duties.

To provide a point of contact for all patients and act as a focal point of communication between patients, doctors and other medical staff.

This role involves booking appointments, both on the phone and in person and as a dispensing practice will also involve patients collecting their prescriptions.

About us

We are a small and friendly team with a staff of approximately 20 within the practice.

We are looking for a highly motivated candidate with excellent customer service skills and a good understanding of confidentiality.

Details

Date posted

17 December 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0101-25-0000

Job locations

Bolts Hill

Chartham

Canterbury

Kent

CT4 7JX


Job description

Job responsibilities

  • To provide an efficient, effective and welcoming service as the face of our surgery
  • To prepare the reception area before opening
  • To deal with all calls; triaging patients and passing on accurate messages to medical and non medical colleagues as appropriate.
  • Booking in appointments with Doctors and Nurses.
  • Action referrals and complete admin tasks as necessary.
  • To ensure that all medicines dispensed are checked against the prescription, and whenever there is any doubt, to check with authorising Doctor and/or Dispenser.
  • To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is filled in and signed by the patient.
  • Process repeat prescription requests either on line requests or delivered requests.
  • Undertake any additional duties appropriate to the post as requested by the Partners or the Practice Manager

Job description

Job responsibilities

  • To provide an efficient, effective and welcoming service as the face of our surgery
  • To prepare the reception area before opening
  • To deal with all calls; triaging patients and passing on accurate messages to medical and non medical colleagues as appropriate.
  • Booking in appointments with Doctors and Nurses.
  • Action referrals and complete admin tasks as necessary.
  • To ensure that all medicines dispensed are checked against the prescription, and whenever there is any doubt, to check with authorising Doctor and/or Dispenser.
  • To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is filled in and signed by the patient.
  • Process repeat prescription requests either on line requests or delivered requests.
  • Undertake any additional duties appropriate to the post as requested by the Partners or the Practice Manager

Person Specification

Qualifications

Essential

  • GCSE grade A to C (4-9) in English and Maths

Experience

Essential

  • Experience of dealing with the pubic
  • Basic computer skills
  • Polite personal manner
  • Ability to self motivate, organise and prioritise own workload

Desirable

  • Experience of working in primary care
Person Specification

Qualifications

Essential

  • GCSE grade A to C (4-9) in English and Maths

Experience

Essential

  • Experience of dealing with the pubic
  • Basic computer skills
  • Polite personal manner
  • Ability to self motivate, organise and prioritise own workload

Desirable

  • Experience of working in primary care

Employer details

Employer name

Old School Surgery

Address

Bolts Hill

Chartham

Canterbury

Kent

CT4 7JX


Employer's website

https://www.oldschoolsurgerykent.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Old School Surgery

Address

Bolts Hill

Chartham

Canterbury

Kent

CT4 7JX


Employer's website

https://www.oldschoolsurgerykent.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Fran Anderson

frances.anderson7@nhs.net

01227738282

Details

Date posted

17 December 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0101-25-0000

Job locations

Bolts Hill

Chartham

Canterbury

Kent

CT4 7JX


Privacy notice

Old School Surgery's privacy notice (opens in a new tab)