Job summary
We are looking for a Secretary / Administrator to join our team. The job will predominantly be work alongside our current Medical Secretary but will also include some administrative duties as outlined in the job description. We are seeking an enthusiastic, motivated and proactive candidate to join our team.
The successful candidate will need to provide a first-class
level of Secretarial and Administrative duties to support the wider team at the Practice. We will expect them to
enjoy working in a busy office environment and be prepared to go the extra mile.
The role of Secretary / Administrator is rewarding but can be demanding so we are
looking for someone who is confident, has excellent communication skills, is
highly organised and good at multi-tasking.
The successful candidate must be computer literate and have
a flexible approach to working.
Experience of working in a healthcare environment would be
an advantage.
The job will be 30-37.5 hours per week , over 4 or 5 days with shift patterns agreed to suit.
If you are interested in applying for this role please
complete the online application form. The preferred method of application is through the NHS jobs website, however if you are unable to use this system, then we would also be able to accept CV application emailed to the practice.
We will be screening all applications throughout the listing period and may offer interviews and close the vacancy early, if a suitable candidate is found.
Main duties of the job
The successful candidate will be required to provide effective and efficient Secretarial and Administrative services for the practice, in a professional and courteous manner.
Please refer to the full job description and person specification.
About us
Sett Valley Medical Centre is a
semi-rural 3 partner practice caring for around 10,000 patients, situated in the High
Peak of Derbyshire, on the edge of the Peak District National Park, close to
Stockport with excellent road and rail links to Manchester.
We are based in a purpose-built surgery, with an outstanding CQC grading, and our ethos is to
deliver high-quality medical care through our comprehensive, highly skilled
team members.
We have good community health care links with local providers and the Primary Care Network. The surgery
is paper light and uses EMIS Web.
Job description
Job responsibilities
Job Summary
The purpose of the job is to work autonomously to provide general secretarial and administrative support to the Practice, Doctors and Health Professionals, involving word processing and audio typing skills with general clerical work.
Key duties and responsibilities
The following are the core responsibilities of a secretary / administrator. There may be occasions when there is a requirement to carry out other tasks; this will be dependent on factors such as workload, staffing levels and direction of the Practice Manager:
- Process referrals done by members of the clinical team using Electronic Referral System (ERS)
- Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently and correspondence communicated in both directions
- Manage a variety of enquiries from the wider practice team and patients
- Update and maintain electronic referral templates and standard letters
- To provide an efficient typing and word processing service for Doctors and Health Professionals. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- To assist the practice management team with all clerical and administrative duties
- To retrieve medical records, as necessary, and process private reports
- File patient records and correspondence in patient medical records, as necessary and add Snomed codes
- To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To assist with the gathering of statistics and information when required which may include carrying out searches
- Submit claims based on activity completed at the practice
- To arrange and attend meetings, take minutes as required
- To monitor the practice shared emails inboxes
- To monitor worklists on ERS
- Summarising of medical records
- Assist with registration processes as required
- To monitor and process the workflow/tasks inboxes aligned with the role
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave
- To apply practice policies, standards and guidance and amend if requested
- Any other responsibilities that may be relevantto the role of Secretary / Administrator.
Please refer to the attached job description for full details
Job description
Job responsibilities
Job Summary
The purpose of the job is to work autonomously to provide general secretarial and administrative support to the Practice, Doctors and Health Professionals, involving word processing and audio typing skills with general clerical work.
Key duties and responsibilities
The following are the core responsibilities of a secretary / administrator. There may be occasions when there is a requirement to carry out other tasks; this will be dependent on factors such as workload, staffing levels and direction of the Practice Manager:
- Process referrals done by members of the clinical team using Electronic Referral System (ERS)
- Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently and correspondence communicated in both directions
- Manage a variety of enquiries from the wider practice team and patients
- Update and maintain electronic referral templates and standard letters
- To provide an efficient typing and word processing service for Doctors and Health Professionals. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- To assist the practice management team with all clerical and administrative duties
- To retrieve medical records, as necessary, and process private reports
- File patient records and correspondence in patient medical records, as necessary and add Snomed codes
- To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To assist with the gathering of statistics and information when required which may include carrying out searches
- Submit claims based on activity completed at the practice
- To arrange and attend meetings, take minutes as required
- To monitor the practice shared emails inboxes
- To monitor worklists on ERS
- Summarising of medical records
- Assist with registration processes as required
- To monitor and process the workflow/tasks inboxes aligned with the role
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave
- To apply practice policies, standards and guidance and amend if requested
- Any other responsibilities that may be relevantto the role of Secretary / Administrator.
Please refer to the attached job description for full details
Person Specification
Qualifications
Essential
- Good standard of secondary education
- Demonstrable commitment to professional development
Desirable
- IT qualification
- Medical terminology qualification
Experience
Essential
- Working in a healthcare setting
- Administrative and clerical duties
- Dealing with public/patients
- Working as a part of a team
Desirable
Person Specification
Qualifications
Essential
- Good standard of secondary education
- Demonstrable commitment to professional development
Desirable
- IT qualification
- Medical terminology qualification
Experience
Essential
- Working in a healthcare setting
- Administrative and clerical duties
- Dealing with public/patients
- Working as a part of a team
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.