Medical Secretary/Medical Administrator

Job description

Job responsibilities

Job Summary

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Attention to detail is essential as is the ability to multi-task and be flexible to the needs of the role and to provide a reliable and friendly Primary Health Care Service

Primary Responsibilities

Typing referrals, private letters, reports and other documents.

Liaising with external agencies such as hospitals and community services.

Process private applications for claims, benefits, insurances and SARS. Keeping spreadsheet up to date for all private work undertaken

Regularly check and maintain email inbox

Maintain accurate referral and medical report spreadsheets

Use of multiple systems EMIS, DOCMAN, ERS, IGPR, ACCURX

Deal with patient telephone enquiries in an efficient, polite and professional manner

Support clinical and admin staff with tasks

File reports, clinic letters and patient correspondence electronically via DOCMAN

Copy notes

Manage ERS worklists

Accurately input data into patients healthcare records as necessary

Manage all administrative queries as necessary

Check secretary in post tray and action documents in tray.

Maintain a clean, tidy, effective working area at all times

General administration

Personal Profile

The ability to stay calm and work under pressure

Effective team member

Positive

Enthusiastic

Flexible, adaptable and able to plan ahead

Set high standards and take pride in work

Methodical and accurate

Flexibility to support team members, when necessary, in order to provide holiday and sickness cover whenever possible.

General Administration

Dealing efficiently with Tasks from Doctors and clinical staff regarding patients.

Ad-hoc tasks to support the doctors and the wider team

Training

It is important to attend in-house training events

Confidentiality

Practice ethics and the confidentiality of patient records/treatment etc. to be adhered to at all times

Salary: Depending on experience. We would prefer candidates to have some experience of secretarial work within a GP Practice

Job Types: Part-time/Full-time, Permanent

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience with the following:
• EMIS, DOCMAN, ERS, IGPR, ACCURX

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stokenchurch Medical Centre

Address

40 Oxford Road

High Wycombe

Buckinghamshire

HP14 3SX

Employer's website

https://www.stokenchurchmedicalcentre.co.uk (Opens in a new tab)