Administrator

Job summary

We are looking for Administrator. You will need outstanding people skills, a caring and compassionate nature, be an excellent communicator and have a desire to learn in this ever-changing environment. You will work closely with other teams within the Practice

To provide a comprehensive and efficient administrative service that supports the smooth operation of the practice and contributes to delivering high-quality patient care. This involves managing a wide range of administrative tasks with accuracy, professionalism, and attention to detail, ensuring compliance with practice protocols and regulatory requirements. The role is central to maintaining effective communication between patients, clinicians, and external partners, while promoting a positive patient experience and supporting the clinical team in achieving operational and care objectives.

Main duties of the job

Oversee and manage the entire process for deceased patients within practice systems.

Administration for the palliative care Multi-Disciplinary Team (MDT), ensuring meetings are organised and documented. Responsibilities include preparing and circulating agendas, accurately recording discussions and decisions.

Manage the Long Term Conditions (LTC) system to support patient care, including booking appointments from the LTC register using Ardens reports, reviewing patient records.

Handle patient record requests under Subject Access Requests, ensuring full compliance with the Data Protection Act 2018 and GDPR.

Assisting with scanning, read coding and summarising.

Handle all incoming practice emails and system tasks promptly and accurately, ensuring they are processed, prioritised.

Assign pathology results to the appropriate clinicians and ensure screening results are accurately filed.

Consistently follow established practice protocols to ensure accuracy and reliability in all administrative and clinical support tasks.

Managing the practices social media presence to ensure timely, accurate, and engaging communication with patients and the wider community. Responsibilities include creating and scheduling posts, responding to inquiries, monitoring engagement, and ensuring all content complies with NHS guidelines, data protection regulations, and the practices communication policies.

About us

The Roxton Practice is a large GP Practice and have 3 sites at Immingham, Weelsby View and Keelby. The Administrators are required to be highly motivated and flexible. The Roxton Practice highly values effective team working and is a supportive and understanding environment to be a part of.