Practice Administrator

Job description

Job responsibilities

Job Description - Practice Administrator

Role in Practice - Maintain accurate records, file medical notes, input data, word processing and scanning documents into the computer system.

Responsible to - Team Leader

Summary - The post-holder will be responsible for providing effective and efficient administrative support to the Partners and other Professional staff.

Responsibilities -

Administration

To have a thorough knowledge of all practice procedures including summarising, private work, deductions, immunisations, scanning and coding and other administrative tasks as required

To work in accordance with written protocols

Accurately retrieving filing of both electronic and paper notes and updating demographic information as necessary

Filing post including scanning test results and clinical correspondence into in medical records

Dealing with incoming post

Computer

Registration of new patients computer data entry and making amendments to medical records

Process patients change of address and other demographic information inputting computer data and medical records, having knowledge of the practice area and data protection protocols

Knowledge of Microsoft Outlook, Word and Excel

messages clearly and accurately

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately according to the Data Protection Act and other information governance guidelines and employees will receive regular training regarding this.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Other Tasks

Ability to work within a team

Lock up the building where required

Be familiar with and adhere to Practice policies and procedures ensuring that patient confidentiality is maintained at all times

Possess the ability to self-motivate, organise and prioritise own workload

To participate in further professional development training courses to be discussed in consultation with line manager

To undertake other responsibilities, within the scope of the grade

You are requested to be flexible and the Partners reserve the right to alter such fixed hours as may be considered necessary to ensure the Practice runs smoothly.

Person Specification

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• AMSPAR Receptionist certificate
• NVQII in Customer Care

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of working within General Practice

Knowledge

Desirable

• Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Bingham Medical Centre

3 Newgate Street

Bingham

Nottingham

NG13 8FD

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)