Dispenser/Trainee Dispenser

Job description

Job responsibilities

Dispenser - Job Description

Job Title:

Dispenser

Responsible to:

Practice Manager

Responsible for:

N/A

Job Purpose:

The post-holder will assist in the preparation, and dispensing of prescriptions. You will be responsible for stock control, ordering and re-stocking of the dispensary. Dealing with Patient queries and requests over the counter

Duties and Responsibilities

Issuing prepared prescriptions

Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage

Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions

Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook

Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.

Maintaining full and accurate records of all dispensing transactions.

Undertaking other reasonable duties within the framework of the post as directed by the senior dispenser.

Dispensing and first check of prescriptions.

Using the computer to keep records up to date.

Checking with medical staff or in patient records if concerned about the appropriateness of requests for medication.

Ordering drugs using the software link to the wholesalers.

Handling controlled drugs (and keeping register).

Assisting in stock checks

Providing cover for annual leave/sickness.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients. All information from any source is to be regarded as strictly confidential

Information relating to the business may only be divulged to authorised persons in accordance with the business policies and procedures relating to confidentiality and the protection of personal and sensitive data

General

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the business Health & Safety Policy.

Using personal security systems within the workplace according to Prison guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Any other reasonable duties that may be required from time-to-time

Assist with the implementation of standards, guidelines and policies

Reporting potential risks identified

Person Specification

Knowledge

Essential

• Relevant to the post applied for

Desirable

• Health Service guidelines

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Accurate, clear and concise written kills
• Interpersonal skills
• Ability to prioritise and organise workload
• Ability to work to strict guidelines

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self-motivated
• Flexibility
• Confidentiality

Qualifications

Desirable

• NVQ2 in Pharmacy Services for Dispensing Assistants

Experience

Essential

• Experience in a customer service based environment

Desirable

• Experience of working within the NHS
• Experience of working within Dispensing in a Doctors surgery, Pharmacy or Hospital
• Dealing with prescriptions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Keyworth Health Centre

Bunny Lane

Keyworth

Nottingham

NG12 5JU

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)