Healthcare Assistant & Receptionist/Administrator

Job description

Job responsibilities

HealthCare Assistant - Job Description

Job Title:

Health Care Assistant

Responsible to:

Lead Nurse

Job Purpose:

To provide a high quality care service based on the needs of the Practice population which includes treatment, screening, preventative care and patient education by assisting the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and Responsibilities

Clinical

Blood pressure check

New patient health checks/heart checks

ECG recording

Phlebotomy

Dressings

Clip and Suture removal

Diet & lifestyle advice

Urinalysis

Chaperoning duties

Undertake home visits

Processing and management of laboratory samples requested by GPs/nurses

Cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and re-stocking and stock rotation (excluding vaccines)

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care

Interventions including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Any other duties for which you have undertaken training and peer supervision e.g flu vaccinations, pneumonia and B12 vaccinations, dietary advice and dressings.

Administration

To maintain accurate patient records and enter onto the computer using agreed Read Codes

Ensure accurate completion of all necessary documentation associated with patient health care

General

To maintain a safe and therapeutic environment for all PHCT staff, patients, carers and co-workers from other agencies. Ensure all statutory regulations (e.g. Health & Safety, COSHH, etc) are implemented and adhered to

To promote a professional approach at all times by attire and attitude to patients and staff both in and out of the Practice

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Attend and participate in staff and Practice meetings and in-house clinical training sessions

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Any other reasonable duties that may be required from time-to-time

Assist with the implementation of standards, guidelines and policies

Person Specification

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative and able to work independently
• Team working
• Self motivated
• Understanding Confidentiality

Qualifications

Essential

• Full clean driving licence and access to a car
• Satisfactory DBS check

Desirable

• GCSE Mathematics C and GCSE English C or above

Experience

Essential

• Experience of working with the general public
• Experience of working as an Health care assistant

Desirable

• Experience of working within General Practice
• Clinical Governance awareness
• Working within a multi-disciplinary team

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Maintaining patient records
• Time Management and the ability to work to deadlines
• Flexible, approachable and friendly
• Interpersonal skills

Knowledge

Desirable

• Knowledge of SystmOne
• Quality and Outcome Framework (QOF)
• Skills in management of patients with long term conditions
• Awareness of patient specific directions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Health Centre

Main Road

Radcliffe-on-trent

Nottingham

NG12 2GD

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)