Job summary
We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills.
The candidate would ideally be qualified or have some knowledge of being a medical secretary in a GP Surgery, but the practice would provide training to the right candidate.
Main duties of the job
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- Update SOPs as necessary
- Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
- Prepare invoices for private work.
- Send death certificates/cremation paperwork to the coroners office/undertakers.
- To make appointments and bookings as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
- To monitor Practice emails
- Liaise with PCSE
- To register permanent, temporary and deduct patients as required
- Apply Practice policies, standards, and guidance
- Participate in audit where appropriate
- To arrange TOPs
- And any other responsibilities that your line manager feels necessary to the role of medical secretary.
- Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
- Action workflow and tasks
- Action workflow from our website
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records
About us
robus Surgery is a well-established Primary Care business offering NHS services to our local population, with a population of circa 9500 patients. Probus is our main surgery, with branch sites at The Merlin Centre and Tregony. Our clinical team consists of GPs, Advanced Clinical Practitioners, Nurse Practitioners, Paramedics, Nurses, HCAs, Pharmacists, Dispensers, Care Co-Ordinators, Social Prescribers, Receptionists and Admin.
Our Mission Statement:
To improve health, well-being, and lives of those we care for.
Location of Work
The applicant will be required to work at Probus, The Merlin Centre and Tregony.
Interviews
Interviews will be held on a regular basis until we find the right candidate. We reserve the right to close the job early.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- Update SOPs as necessary
- Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
- Prepare invoices for private work.
- Send death certificates/cremation paperwork to the coroners office/undertakers.
- To make appointments and bookings as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To assist with the gathering of statistics and information when required.
- To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
- To monitor Practice emails
- Liaise with PCSE
- To register permanent, temporary and deduct patients as required
- Apply Practice policies, standards, and guidance
- Participate in audit where appropriate
- To arrange TOPs
- And any other responsibilities that your line manager feels necessary to the role of medical secretary.
- Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
- Action workflow and tasks
- Action workflow from our website
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To maintain the computer clinic system in an accurate and secure manner
- Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards.
- All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.
- All employees are required to maintain the confidentiality of the public and members of staff in accordance with the Practice policies.
- Keep up to date with changes in clinical processes and new services.
- Promote your own continuing professional development.
- Participate in annual appraisals.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- Update SOPs as necessary
- Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
- Prepare invoices for private work.
- Send death certificates/cremation paperwork to the coroners office/undertakers.
- To make appointments and bookings as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To assist with the gathering of statistics and information when required.
- To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
- To monitor Practice emails
- Liaise with PCSE
- To register permanent, temporary and deduct patients as required
- Apply Practice policies, standards, and guidance
- Participate in audit where appropriate
- To arrange TOPs
- And any other responsibilities that your line manager feels necessary to the role of medical secretary.
- Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
- Action workflow and tasks
- Action workflow from our website
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To maintain the computer clinic system in an accurate and secure manner
- Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards.
- All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.
- All employees are required to maintain the confidentiality of the public and members of staff in accordance with the Practice policies.
- Keep up to date with changes in clinical processes and new services.
- Promote your own continuing professional development.
- Participate in annual appraisals.
Person Specification
Experience
Essential
- Experience working as a Medical Secretary
Desirable
- Experience of working within a GP practice
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- AMSPAR medical secretarial or equivalent qualification
- RSA stage 2 typing plus audio typing and text processing or equivalent qualification
- Knowledge of SystmOne clinical system
Person Specification
Experience
Essential
- Experience working as a Medical Secretary
Desirable
- Experience of working within a GP practice
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- AMSPAR medical secretarial or equivalent qualification
- RSA stage 2 typing plus audio typing and text processing or equivalent qualification
- Knowledge of SystmOne clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.