Job summary
We are looking for a trained dispensary assistant, with an appropriate dispensing qualification, to join our busy team. Full time or part-time hours are available, with a minimum of 20hrs required. Shifts are variable Monday to Friday between the hours of 08:00am and 18:30pm.
The candidate must have excellent organisational skills and be able to prioritise, demonstrating methodical working processes.
Main duties of the job
- Dispensing a range of prescription types safely and accurately whilst following procedures including travel medication and private prescriptions
- Taking in / handing out prescriptions, completing exemptions, and where appropriate processing payments and counselling patients
- Identifying any errors or near misses and escalating to the appropriate management level
- Stock control, date checking, cleaning, ordering, receiving and rotating stock
- Destroying out of date medication
- Recording fridge temperatures
- To be able to use our computer systems confidently (SystmOne/Titan)
- Processing prescription requests and actioning and responding to patient queries
- Handling patient communications including the telephone and SMS
- Flexibility in working overtime and covering sickness
- Maintain your own professional development
Please note: We reserve the right to close the job advert early.
About us
Probus Surgery is a well-established Primary Care business offering NHS services to our local population, with a population of circa 9500 patients. Probus is our main surgery, with branch sites at The Merlin Centre and Tregony. Our clinical team consists of GPs, Advanced Clinical Practitioners, Nurse Practitioners, Paramedics, Nurses, HCAs, Pharmacists, Dispensers, Care Co-Ordinators, Social Prescribers, Receptionists and Admin.
Our Mission Statement:
To improve health, well-being, and lives of those we care for.
Benefits:
- NHS pension
- Free onsite parking
- Uniform
- Company events
- Discount at Cornwall Medical Group
- 5.6 weeks of annual leave
- Sick pay
Job description
Job responsibilities
- Dispensing a range of prescription types safely and accurately whilst following procedures including travel medication and private prescriptions
- Taking in / handing out prescriptions, completing exemptions, and where appropriate processing payments and counselling patients
- Identifying any errors or near misses and escalating to the appropriate management level
- Stock control, date checking, cleaning, ordering, receiving and rotating stock
- Destroying out of date medication
- Recording fridge temperatures
- To be able to use our computer systems confidently (SystmOne/Titan)
- Processing prescription requests and actioning and responding to patient queries
- Handling patient communications including the telephone and SMS
- Flexibility in working overtime and covering sickness
- Maintain your own professional development
This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder.
Job description
Job responsibilities
- Dispensing a range of prescription types safely and accurately whilst following procedures including travel medication and private prescriptions
- Taking in / handing out prescriptions, completing exemptions, and where appropriate processing payments and counselling patients
- Identifying any errors or near misses and escalating to the appropriate management level
- Stock control, date checking, cleaning, ordering, receiving and rotating stock
- Destroying out of date medication
- Recording fridge temperatures
- To be able to use our computer systems confidently (SystmOne/Titan)
- Processing prescription requests and actioning and responding to patient queries
- Handling patient communications including the telephone and SMS
- Flexibility in working overtime and covering sickness
- Maintain your own professional development
This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder.
Person Specification
Experience
Essential
- Experience of working in a Dispensary or Pharmacy
Desirable
- Experience of working within a GP practice
Qualifications
Essential
- Qualification in Dispensing
- GCSE grade A to C in English and Maths
Skills and Knowledge
Essential
- Excellent organisational skills and ability to prioritise work
- Ability to maintain strict confidentiality
- Ability to work flexibly as part of a team and independently
- Good communication skills
Desirable
- Knowledge of SystmOne clinical system
- Knowledge of Titan PMR system
Person Specification
Experience
Essential
- Experience of working in a Dispensary or Pharmacy
Desirable
- Experience of working within a GP practice
Qualifications
Essential
- Qualification in Dispensing
- GCSE grade A to C in English and Maths
Skills and Knowledge
Essential
- Excellent organisational skills and ability to prioritise work
- Ability to maintain strict confidentiality
- Ability to work flexibly as part of a team and independently
- Good communication skills
Desirable
- Knowledge of SystmOne clinical system
- Knowledge of Titan PMR system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.