Go back
TyneHealth Ltd

Administrator- Housebound COVID support

The closing date is 08 September 2025

Apply for this job

Job summary

We are looking for an administrator to handle calls from our housebound COVID line, taking patient details and passing them on to their local vaccinating team to arrange a home visit to administer the vaccine.

Main duties of the job

Taking telephone calls from patients who are registered as housebound and require their COVID-19 booster vaccine

Taking their details, completing a template

Passing the completed template to the team in their area to arrange an appointment

Chasing up with local teams via email if an appointment hasn't been made

Any other general office duties between calls

About us

TyneHealth was founded in 2006 and became the North Tyneside GP Federation in 2014, representing all of the practices in North Tyneside.

Together with our GP members, we deliver improved health care in the community to over 215,000 residents, by bringing care closer to patients homes.

We work in partnership with commissioners, local hospitals, the third sector and our patients to provide community based, medically-led services.

Details

Date posted

03 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

A0007-25-0008

Job locations

Tynehealth Ltd

10 Hedley Court

Orion Business Park

North Shields

Tyne And Wear

NE29 7ST


Job description

Job responsibilities

We are looking for someone to join our head office team to handle the calls from Housebound Patients, using empathy and professionalim to take their details and reassure them they will be visited by a member of their local team.

Calls are taken from all of the North East and Cumbria

Job description

Job responsibilities

We are looking for someone to join our head office team to handle the calls from Housebound Patients, using empathy and professionalim to take their details and reassure them they will be visited by a member of their local team.

Calls are taken from all of the North East and Cumbria

Person Specification

Experience

Essential

  • Experience of working within Primary Care in advantageous but not essential
  • Experience of working with Microsoft Excel and Outlook

Desirable

  • Experience of handling calls from the public
Person Specification

Experience

Essential

  • Experience of working within Primary Care in advantageous but not essential
  • Experience of working with Microsoft Excel and Outlook

Desirable

  • Experience of handling calls from the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

TyneHealth Ltd

Address

Tynehealth Ltd

10 Hedley Court

Orion Business Park

North Shields

Tyne And Wear

NE29 7ST


Employer's website

https://www.tynehealth.org.uk/ (Opens in a new tab)

Employer details

Employer name

TyneHealth Ltd

Address

Tynehealth Ltd

10 Hedley Court

Orion Business Park

North Shields

Tyne And Wear

NE29 7ST


Employer's website

https://www.tynehealth.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Steven Ellis

steven.ellis9@nhs.net

Details

Date posted

03 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

A0007-25-0008

Job locations

Tynehealth Ltd

10 Hedley Court

Orion Business Park

North Shields

Tyne And Wear

NE29 7ST


Privacy notice

TyneHealth Ltd's privacy notice (opens in a new tab)