Job summary
Job Overview:
Our dispensing team ensure that medications are dispensed accurately and on time to our 3500 dispensing patients, as well as safely issuing prescriptions to local pharmacies.
Attention to detail is key, as is contributing positively to a strong team aiming to deliver the best patient services.
This post may appeal to-
- those seeking a challenging and rewarding career change
- an individual looking for a position which will lead to a solid career path.
The ideal candidate will be able to talk to people with confidence, help patients when they need us most and provide solutions to problems.
A positive mindset and a supportive team ethos will set the best candidates apart from the rest.
Main duties of the job
Customer/patient interaction
Attention to detail
Positive attitude
Nice to have's include:
Knowledge of SystmOne or other clinical systems
Experience of training and/or
mentoring
Experience of face to face interaction with customers/patients.
Confidence with IT.
About us
AMG formed in 2017 when the two practices in Alnwick merged to protect our local service for generations.
We are a team of around 80, and are hard working and focussed to deliver the best service for our patients that we can.
The practice is innovative, modern and enthusiastic across the board.
We support opportunities to
develop special interests and attend training courses to develop knowledge and
skills in line with our focus on local patient care.
What can we offer?
Excellent benefits including NHS Pension, excellent Annual Leave allowance, generous maternity, paternity and sickness leave.
What do we expect?
- Reliability, Hard-working, People Skills
- Attention to detail
- A positive attitude
- Looks for solutions
- Team worker
Job description
Job responsibilities
- Issuing
stock items and prepared prescriptions
- Collection
of prescription charges/checking patient exemption statements
- Operation
of efficient stock control appropriate to the needs of the dispensary with
the objective of ensuring continuity of supply for patients and minimising
wastage
- Ensuring
that drugs are received and stored in an appropriate manner in accordance
with the manufacturers instructions
- Ensuring
that refrigerated items are stored at the appropriate temperature and
maintaining the temperature control record/logbook
- Cleaning
work surfaces and shelving on a regular basis and ensuring that that all
dispensary equipment is kept clean and kept in good working order.
- Maintaining
full and accurate records of all dispensing transactions.
- Dispensing
and checking repeat prescriptions and prescriptions from surgeries
- Taking
orders for repeats and dealing with queries from district nurses and
support staff.
- Using the
computer to keep records up to date.
- Checking
with GPs or patient records if concerned about the appropriateness of
requests for medication.
- Dealing
with queries from patients regarding their prescriptions.
- Ordering
drugs using the modem link to the wholesalers.
- Some reception work is required, such as booking appointments and dealing with queries.
- Handling controlled
drugs and maintaining register.
- Handling prescription payments.
- Assisting when
required to meet targets in relation to dispensing doctors scheme.
- Assisting in stock
checks
- Providing cover for annual leave/sickness.
To
carry out any other reasonable duties within the overall function, commensurate
with the grading and level of responsibility of the post
Job description
Job responsibilities
- Issuing
stock items and prepared prescriptions
- Collection
of prescription charges/checking patient exemption statements
- Operation
of efficient stock control appropriate to the needs of the dispensary with
the objective of ensuring continuity of supply for patients and minimising
wastage
- Ensuring
that drugs are received and stored in an appropriate manner in accordance
with the manufacturers instructions
- Ensuring
that refrigerated items are stored at the appropriate temperature and
maintaining the temperature control record/logbook
- Cleaning
work surfaces and shelving on a regular basis and ensuring that that all
dispensary equipment is kept clean and kept in good working order.
- Maintaining
full and accurate records of all dispensing transactions.
- Dispensing
and checking repeat prescriptions and prescriptions from surgeries
- Taking
orders for repeats and dealing with queries from district nurses and
support staff.
- Using the
computer to keep records up to date.
- Checking
with GPs or patient records if concerned about the appropriateness of
requests for medication.
- Dealing
with queries from patients regarding their prescriptions.
- Ordering
drugs using the modem link to the wholesalers.
- Some reception work is required, such as booking appointments and dealing with queries.
- Handling controlled
drugs and maintaining register.
- Handling prescription payments.
- Assisting when
required to meet targets in relation to dispensing doctors scheme.
- Assisting in stock
checks
- Providing cover for annual leave/sickness.
To
carry out any other reasonable duties within the overall function, commensurate
with the grading and level of responsibility of the post
Person Specification
Other Requirements
Essential
- Full driving licence with business insurance and willingness to work multi-site.
- Provides dispensing cover when required.
Qualifications
Essential
- GCSE (or equivalent) in Maths and English
Desirable
- NVQ Level 2 Certificate in Pharmacy Service Skills (or equivalent)
- NVQ Level 3 Certificate in Pharmacy Service Skills (or equivalent)
- Qualified Dispenser
- GCSE (or equivalent) in Science and/or IT
Experience
Essential
- Experience of face to face patient/customer contact.
- Experience with working with computers systems.
Desirable
- Minimum 1 years previous experience working within a practice dispensary
- Experience of training and/or mentoring
- Experience of ordering stock and maintaining stock levels
- Experience working under indirect supervision
- Previous experience within medicines management or working with medicines managers to achieve SLA.
Person Specification
Other Requirements
Essential
- Full driving licence with business insurance and willingness to work multi-site.
- Provides dispensing cover when required.
Qualifications
Essential
- GCSE (or equivalent) in Maths and English
Desirable
- NVQ Level 2 Certificate in Pharmacy Service Skills (or equivalent)
- NVQ Level 3 Certificate in Pharmacy Service Skills (or equivalent)
- Qualified Dispenser
- GCSE (or equivalent) in Science and/or IT
Experience
Essential
- Experience of face to face patient/customer contact.
- Experience with working with computers systems.
Desirable
- Minimum 1 years previous experience working within a practice dispensary
- Experience of training and/or mentoring
- Experience of ordering stock and maintaining stock levels
- Experience working under indirect supervision
- Previous experience within medicines management or working with medicines managers to achieve SLA.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.