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Band 2 Administration Assistant

Job Reference: 313-A-19-73122-UZ

Leicestershire Partnership Trust
Charnwood Mill, Barrow Upon Soar, Loughborough, Leicestershire
£17,652 / £17,983 / £19,020

Can you demonstrate our values of Trust, Respect, Integrity and Compassion? If so read on and take a look at the opportunity below...

Leicestershire Partnership NHS Trust provides a range of community health services for both physical and mental health conditions, as well as a range of specialist services supporting people of all ages including family and young people services, mental health, learning disabilities and physical health community and inpatient services.

We deliver services to the people of Leicester, Leicestershire and Rutland. Our 5500 staff serve a population of one million from over 100 sites across the region.

Administrative Assistants for 0-19 Services

within the Families, Young People and Children’s Directorate

Permanent Contract, 30 Hours per week

Agenda for Change – Band 2

Salary - £17,460 - £18,702 (2019 NHS Terms & Conditions)


Would you like to help make a difference to children and families living in Leicester, Leicestershire and Rutland? We at Leicestershire Partnership Trust have an exciting opportunity for an experienced administrator staff to join our existing administration team aligned to the clinical 0-19 Healthy Together service. The post is based at Charnwood Mill, Barrow Upon Soar, Loughborough, Leicestershire, LE12 8LR.


Ensuring every child has the best start in life is important for good health and wellbeing throughout life. The role of the administrative assistant is key in supporting a high quality, responsive and co-ordinated service for children aged 0-19 years living in Leicester, Leicestershire and Rutland.


The following skills are essential to the role:

  • Excellent written and verbal communication skills.
  • Good general level of education including GCSE in English at grade C or equivalent.
  • Previous experience in a fast-paced administrative role, working in a busy office environment.
  • Good working knowledge and experience of using Microsoft Office packages.
  • Excellent Customer Service skills and the ability to work as part of an integrated team.
  • NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.


You will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.


Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.


In addition there will be a requirement to work flexibly in terms of working hours and locations. With the option of working either 9.30am – 3.30pm or 10.00am – 4.00pm over 5 days, Monday – Friday. The 0-19 clinical teams are moving towards a 7am to 8pm Monday to Sunday service. It is not expected that administrative staff will be required to work all of these hours but there could be a need for administrative cover to be provided during these hours on occasion.


Shortlisted applicants will be invited to undertake an Assessment Test on 2nd September 2019. If you are successful in reaching the assessment criteria you will then be invited to attend an interview on 6th September 2019.


Previous applicants need not apply.


For more information please contact Gemma Billson on 07557173365 or email:

We are committed to providing the best care that we can to our patients, and so some of our roles involve a Maths and English assessment. Where this is so, details will be shared with you as part of the recruitment process.

Details of our benefits, pledge and other important information about the application process, and working for us is contained in the documents linked to our advert.

For areas where our teams work to staffing rosters, rosters are set in advance at a team level and you will be joining an established roster. Your rostered shifts will be confirmed to you when arranging your start date. We will consider requests to vary working patterns in line with our flexible working policy.

To make the most of your application, we may consider successful applicants for vacancies for the same post in different locations where this is appropriate and meets our mutual requirements.

For all substantive roles the appointment of every new member of staff (excluding medical and dental staff) to a post is subject to a 6 month probationary period, details of which are in our Probation Policy.

We aim to develop a workforce that reflects our service users. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities. All jobs will require permission to work in the UK.

For all jobs the cost of undertaking a DBS disclosure at the required level will be met by the individual. This will be deducted from salary following commencement.

Requests from applicants to work alternative hours to those advertised may be considered.

Applicants who are currently ‘at risk’ within the local NHS, and meeting essential criteria will be given preference for interview over any other candidates who may apply for this post.

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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