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Apprentice Clerical Officer, Respiratory Physiology

Job Reference: 358-1838391-RRC-APP-2

University Hospitals of Leicester
Respiratory Physiology
Glenfield Hospital, Leicester
£150 per week

An exciting opportunity has arisen for a position as an apprentice clerical officer to work in Respiratory Physiology and join an already established clerical team. The successful candidate will have good interpersonal skills, and display a good phone manner. You need to be patient, courteous and have good time management skills. You need to be able to manage your time effectively and be able to work closely as part of a forward thinking team, providing a high standard of service and liaison with clinicians, patients/families and staff at all levels. Organised and be pro- active in your work

Computer skills are desirable – training will be given as you will be required to use computers on a daily basis.

This post is full time 37.5 hours working from 08:30am to 17:00 Monday to Thursday and 08:30 to 16:30 on Friday

  • To contribute to a culture where staff feel empowered and accountable for service improvement at local level
  • Act as a key contact for communication with the clinical teams
  • To answer the appointments phone in a polite and courteous manner.
  • Dealing with inquiries from GP's, secretaries, other hospitals and patients.

Candidates should possess excellent written and verbal communication skills and a good telephone manner and be able to deal effectively with people of all grades and professions.

Please note that this vacancy will close as soon as sufficient number of applications are received. If you are interested in this post we advise that you apply as soon as possible.

Closing Date: 23/09/19

For further details / informal visits contact:

Tracy Patel or Melanie Paston 0116 258 3420


We will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.”

Important Information

Applications will be transferred to TRAC system, by completing an application you are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you by email via a TRAC system account.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) .

Tier 2 Certificate of Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed, if a suitably EU/EEA candidate is successful it is unlikely that the Trust is able to satisfy the Home Office Visa requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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