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Regional Office Administrator - Organ Donation

Job Reference: 918-AX4320

NHS Blood and Transplant (NHSBT)
SN-OD Team - London - ODT
Tooting, Cambridge, Horsham
£18,813 to £20,795 pa

The Regional Office Administrator will provide first point of contact for the Regional Organ Donation Team through triage of telephone calls, dealing with public enquiries with regard to organ and tissue donation and referring on where necessary. The post-holder will also be responsible for the organisation of incoming/outgoing post to the Regional Organ Donation Office.


You will be required to liaise with key internal and external stakeholders to support the work of the regional ODSTs, arrange and attend meetings which may include agenda co-ordination, minute taking, dissemination of agendas and minutes, book travel and accommodation as required, ordering and arranging goods to support the service and ensuring maintenance of stock.

In addition, organising of key external meetings and events will be part of the role, as will be the creation and maintenance of managed information systems and databases to support the accurate of documentation, preparation of correspondence, support with induction and training of staff


The position provides an exciting opportunity for further development within NHS Blood and Transplant for the right person.


The successful candidate must be able to achieve high levels of accuracy with excellent attention to detail, maintaining confidentiality, have excellent verbal and written communication skills enabling them to communicate confidential information using tact, persuasion and empathy whilst remaining calm and professional when dealing with challenging situations. They should also be self-motivated, have good organisational skills, be able to cope with large volumes of work, ability to take accurate minutes and action notes, competent in keyboard skills with a good working knowledge of software packages including Microsoft Word and Excel.


If you have demonstrable experience in an administrative role and confidence to liaise with key stakeholders, then this varied and demanding role may be for you.


Please see the recruitment profile for an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

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