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NB: This vacancy closed to applications on 21/07/2019.

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Booking Assistant

Job Reference: 175-1920-BK1875

Employer:
Royal Papworth Hospital NHS Foundation Trust
Department:
Admin Booking
Location:
Royal Papworth House, Spitfire Close, Ermine Business Park, Huntingdon
Salary:
£17,652 to £19,020 pa

As the largest and leading specialist cardiothoracic hospital in the UK, Royal Papworth Hospital is dedicated to providing patients with the best possible care through the excellence of our caring staff. We are located in a bespoke, purpose-built hospital on the world-class Cambridge Biomedical Campus, with administrative services based in Huntingdon.

In October 2019, the Care Quality Commission (CQC) announced the hospital was ‘outstanding’ overall and across all five of the CQC domains; safe, caring, effective, responsive, and well-led - this is the first time an NHS hospital trust has achieved an ‘outstanding’ rating across the five key questions.

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Booking Administrators - Band 2

 This is an exciting time for all staff at Papworth Hospital whilst we administratively work very differently following the opening of our new hospital in Cambridge.

We currently have a vacancy within our Clinical Administration Booking team who are based at the administration hub in Huntingdon

This is a full-time post (37.5hrs per week worked Monday to Friday)

This post is fundamental in ensuring that the patients’ experience is always a positive one. You will have responsibility for talking to the patients on the phone, booking appointments and admissions to ensure patients do not wait longer than necessary and entering information into multiple IT systems.  

The skills we are looking for are attention to detail, tact, patience, accurate data entry, the ability to liaise with colleagues throughout the Hospital and beyond, excellent verbal and written communication skills with the ability to make yourself understood on a telephone with a professional manner.

You should be enthusiastic to work within an administration office role, have some customer care experience and be able to contribute positively to the patient pathway.

If you have the right mix of skills to make a success of this role, please apply via NHS jobs website. We are unable to accept applications received outside NHS Jobs.

Closing date: 21.07.19

Interview date: 31.07.19




** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, enhanced pay progression for Band 5 nurses, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Border Agency website.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.



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