Return to search

NB: This vacancy closed to applications on 20/07/2019.

  • Add to favourites

Head of Service Improvement Team

Job Reference: 408-WUTH-19-466

Wirral University Teaching Hospital NHS Foundation Trust
Arrowe Park Hospital, Wirral
£61,777 - £72,597 pa

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible to major airports and has excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

As Wirral’s largest employer, Wirral University Teaching Hospital NHS Foundation Trust is the thriving heart of the local community. Comprising Wirral’s only Emergency Department, it is one of the biggest and busiest acute NHS Trusts in the North West. Our hospitals are friendly, supportive environments for patients and staff alike. Strong team work, a helpful attitude and great co-operation is what enables us to deliver the best care to our patients. We employ over 6,000 staff who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North-West area.

An opportunity has arisen for an engaging, dynamic and highly motivated Senior Manager to provide inspirational leadership to the Service Improvement Team. The post holder will focus on developing a culture of programme and project management excellence and will be committed to supporting the organisation in delivering its portfolio of change. Through robust service redesign, implementation and sustainability, they will be a champion for maintaining high quality standards and an exemplar for those leading change across the organisation. They will require significant political and organisational 'insight' in order to influence and shape emerging change proposals, lead a variety of programmes to support the delivery of key transformation objectives within the Trust.

The successful applicant will lead on assisting Senior Responsible Owners with the initiation, design, implementation and sustainability of change programmes. These will be aligned to achieving significant, sustained change to the safety, quality, effectiveness and efficiency of the Trust. They will ensure the impact of change is fully evaluated and communicated and that lessons are learned for future programmes. The Head of Service Improvement Team will have to establish close relationships with clinical leaders who are central to many of the programmes within the portfolio of change. Moreover, they will be required to maintain a robust approach to the scoping and planning of all change programmes so that SROs and change programme teams can take full ownership of a transparent and clearly defined suite of programme documents.

The work of the post holder will include checking that the assurance evidence base is consistently and diligently maintained so that the level of confidence in the delivery of change can be readily transmitted from the programme teams through to the Trust Board of Directors. They will be responsible for managing the Service Improvement Team to support change programmes across the Trust and promoting a climate of positive change management and clinical engagement.

In exchange we can offer you the opportunity to be at the forefront of an ambitious yet challenging journey of improvement at a forward thinking organisation. The Trust is committed to providing professional development and our working environment supports career development.

For further details / informal visits contact:

Anthony Middleton on 0151 604 7240

Following your application via NHS Jobs, your information will be imported into our third party recruitment system – Trac Jobs. All subsequent information regarding your application will then be generated from and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust transferring the information contained in the application, to its third party management system.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Smoke Free Logo
  • Age Positive Logo
  • Apprenticeships Logo