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NB: This vacancy closed to applications on 21/06/2019.

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Senior Service Administrator

Job Reference: 334-LEW-1779931-TRAC

South London and Maudsley NHS Foundation Trust
Lewisham Operations Directorate
Waldron Health Centre, Amersham Vale, London SE14 6LD, Lewisham
£25,489 - £28,161 pa inc.

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley and Greenwich.

We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

Our Values

We take pride in providing specialist care to our service users, where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do, is at the heart of everything we do. When you join us, you’ll be part of something special.

An exciting opportunity has arisen for an experienced, motivated and enthusiastic Senior Service Administrator to work in the Primary Care Mental Health Team (PCMHS) in Lewisham. PCMHS is an integrated service providing support for people experiencing mental health problems within their GP surgery, primary care or community setting. The service consists of a multidisciplinary team of mental health practitioners including a psychiatrist, nurses, occupational therapists, social workers, mental health advisors and peer support workers. PCMHS supports service users by their GP as well as those who are in transition from secondary care mental health services. It is anticipated that PCMHS will become the single point of access for mental health support of intervention.

We are looking for a highly organised, efficient and motivated person who will be able to work on their own initiative. The applicant must have excellent IT skills and experience with using Microsoft Office packages (Word, Excel, Powerpoint and Outlook). The ideal applicant must have excellent communication and interpersonal skills, be able to prioritise their workload (which is an important skill within this role) be effective at implementing good working practices as well as having a flexible and proactive approach to work and being a team player.

South London and Maudsley (SLaM) has the widest range of Mental Health Services in the UK and also substance misuse services for people addicted to drugs and/or alcohol. It has over 230 services including inpatient wards; outpatient and community services with about 4,800 staff and serve a population of about 1,1m. It provides inpatient care for approximately 5,300 people each year and treats more than 45,000 patients in the community across Lambeth, Lewisham, Southwark and Croydon.


For further details / informal visits contact:

For further details / informal visits contact:

Laura Parsons - 0203 228 0600

Anne Fowler - 0203 228 1203


The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

  • Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
  • Ensuring that all our services and all staff understand and support our commitment
  • We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

  • That all applications for this post will need to be made online
  • That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
  • That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
  • That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from
  • That should you not have heard from us within three weeks from the closing date your application has not successful
  • That priority consideration for applications may be given to at-risk NHS employees
  • That should you be successful and appointed, you authorise South West London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
  • That we are a smoke-free Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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