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NB: This vacancy closed to applications on 26/06/2019.

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Clinical Systems Support Team Leader

Job Reference: 339-NAT0602

North Bristol NHS Trust
180 IT building, Bristol
£30,401 - £37,267 per annum

Please note that if you apply for a position with this Trust, you may be contacted via the NHS Jobs website or via email. This includes invites for job interviews. We therefore recommend that you regularly check your NHS Jobs and email accounts.

Please note that this job advert will close as soon as sufficient applications have been received. So if you are interested, please apply for this vacancy as soon as you can.

Are you looking for a change of career or for the next stepping stone into NHS management?

We might just have the role for you.

We are looking for a Team Leader for our Clinical Systems Support team within the IM&T department. The successful candidate will take responsibility for the daily management of team, by;

  • Ensuring processes are adhered to and continuously improved
  • Ensuring service level agreements are met
  • Monitoring and optimising productivity
  • Line Management of the team, including absence and capability

The Clinical Systems Support team provide services such as:

  • Second line support for clinical system issues that cannot be resolved by the service desk
  • Configuration of all clinical systems, including user set-up
  • Support and development of automation routines
  • Management of the trust’s Registration Authority (smart card service)

This role is offered initially on a secondment basis with a potential to becoming permanent. The ideal candidate is someone that would like to either progress or start a career in NHS management. They would need to be personable in order to manage staff successfully but also thorough to ensure work standards are met. Previous experience of IT is desirable unless the applicant has demonstrable suitable experience to bring to this role. An interest in continuous improvement would be advantageous.

Interested candidates are strongly encouraged to make contact and meet with us.

We look forward to hearing from you.


Interviews are due to be held on Tuesday 2/7/19.


For further details / informal visits contact:

Daniel Burns, Head of Clinical Systems,

Casper Fons, Assistant Director of IM&T – Systems,

The following is applicable for ‘At Risk’ employees, who must meet the essential shortlisting criteria to be eligible for interview.

Those from within North Bristol NHS Trust who apply for this role will be considered for shortlisting in the first instance.
Those from within the BNSSG (Bristol, North Somerset and South Gloucestershire) who apply for this role will be considered in the second instance.
Those covered by the South West Employment Transition Framework who apply for this role will be considered in the third instance.
If no applicant is appointed from the above ‘at-risk’ pools, those from the open market will then be considered for shortlisting.
If you apply for this vacancy and have not received a communication from this Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that this Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 4141151.

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post. Please refer to the ‘Information for Prospective Employees’ attachment for information relating to DBS charges.

We are committed to Equal Opportunity - Job Share Applications are welcomed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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