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NB: This vacancy closed to applications on 20/06/2019.

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Service Manager - West Middlesex University Hospital UCC

Job Reference: J257-A-19-1265

Greenbrook Healthcare
Urgent Care Centre
£40,800 - £51,000

Greenbrook Healthcare – Together, we deliver the future of Urgent Care.


  • Service Manager
  • Full time, Permanent/Salaried
  • £40,800 - £51,000 per annum plus generous flexible benefits including NHS Pension
  • Based at: West Middlesex University Hospital UCC, Isleworth, Middlesex


Greenbrook Healthcare is the leading provider of urgent treatment centres (UTCs) with 11 services across London and the Home Counties.


Our reputation for unmatched levels of quality, safety and performance in the provision of Urgent Care has led to the continued rapid growth of the organisation.


We are seeking an exceptional Service Manager to join our team at West Middlesex University Hospital UCC.


The Service Manager role is a full-time position leading a team of GPs, nurses and administrators committed to delivering high quality, 24/7 urgent care services to our patients. West Middlesex Hospital UCC operates every day of the year, is co-located with the Hospital’s A&E department and offers treatment for both illness and injuries to walk-in patients


As Service Manager your role will be to maintain the high quality of patient care and move the service forward to new levels of service quality/safety and efficiency, increasing service integration and creating the conditions for staff to work at their best.


A full list of duties and responsibilities can be found in the job description.


We are looking for an experienced Service Manager with extensive operational management experience and the following attributes:


  • Ability to provide strong leadership to a team with effective performance management
  • Strong communication and influence skills with the ability to build and manage relationships with internal and external stakeholders
  • Ability to operate in a complex, fast paced environment
  • Time management and organisational skills including working to tight deadlines
  • Strong change management skills
  • Experience of managing NHS primary or secondary care services
  • Experience in an Urgent Care setting
  • Multi-disciplinary pathway working knowledge
  • Ability to work flexibly including participation in out of hours on call



We can offer you:

  • Access to the NHS Pension scheme
  • A full induction and continuous developmental opportunities
  • Cycle to Work Scheme
  • Employee Assistance Programme


CLOSING DATE: Thursday 20 June 2019

INTERVIEWS: Friday 28 June 2019



Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


If we receive sufficient applications before this date we reserve the right to close the advertisement early, so it is advised you do not delay in your application.

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