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NB: This vacancy closed to applications on 18/06/2019.

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Admin Support Officer

Job Reference: J315-VC015

Countess Mountbatten Hospice
Medical Team & Community
AFC Band 2


For over four decades Countess Mountbatten Hospice Charity have provided outstanding palliative care to its community and its services have made a huge impact on many families lives across Hampshire.

The journey towards end of life can be a complex one. Medical advances and changes in family lives mean that the care we provide to our patients and their families constantly evolves to meet the needs and expectations of our Community. For us to extend our services further to reach more people we need to recruit additional staff to support our outstanding services, here at the Hospice.

Admin Support Officer – Community and Medical Teams

37.5 hours per week

Salary up to £19,000 per annum depending upon experience and qualifications (Band 2, AFC)

About the role

This role provides daily administrative support to Countess Mountbatten Hospice (Mountbatten) as required. Reporting to the Admin Team Leader you will be responsible for processing referrals, maintaining team rotas, minute taking, diary management and all input of data on to the Patient Administration Systems. You will provide cover to the Administration Team as requested.

This is a very busy role, working with complex systems and with a large and varied workload. We are therefore looking for someone enthusiastic and excited to take on a new challenge.

About you

The successful candidate will have excellent customer service skills with a professional and pleasant manner. You will be a very valuable member of the Administration team and assist in the provision of a high standard administrative service. A flexible approach to working routines, the ability to do a variety of tasks at one time and to work within a team and also alone is essential.

You will be required to attend and maintain regular training courses and to follow the policies and procedures set by Countess Mountbatten Hospice.

Previous experience of working in a Charity environment is desirable, but training will be provided to enhance the post holder’s skill set.

Countess Mountbatten Hospice rated ‘Good’ by the CQC.

Due to a number of administrative roles being advertised currently we are holding an open day at Countess Mountbatten Hospice where we would welcome you to come along for an informal chat about the roles available and a tour. Please note this is not a compulsory part of the recruitment and selection process. For those able to attend the open day the details are as follows;

Friday 14 June 2019 from 11.00-15.00

Countess Mountbatten Hospice, Botley Road, West End, Southampton, SO30 3JB

If you would like to discuss this opportunity further please contact Sonya Crouch, Administration Team Leader, on 02380 475537

Countess Mountbatten offers a generous benefits package to include:

  • Pension Scheme (inlcuding exsisiting members continuation of NHS Pension Scheme)
  • Generous Holiday and Occupational Sickness Benefits
  • Off Site Free Parking
  • Training and Development Package

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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  • CQC Good