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NB: This vacancy closed to applications on 31/05/2019.

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IT Services Remote Support Officer

Job Reference: 245-ADM4IT-05-19

Tameside and Glossop Integrated Care NHS Foundation Trust
Tameside General Hospital, Ashton-under-Lyne
Minimum wage per age

New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust. 3 out of 4 of our staff would recommend us and we are regularly in the top 20% of organisations for our staff motivation and engagement. It's no wonder that the Care Quality Commission have rated us a "Good".

We are an Acute and Community Trust based between the Pennines and Manchester City Centre. We employ almost 4,000 staff across Tameside & Glossop. We offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.

Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.

As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more

IT Services Remote Support Officer - Apprentice Vacancy

An exciting opportunity has arisen for a permanent position within the IT Tier 1 team at Tameside and Glossop Integrated Care NHS Foundation Trust.

You will be supporting the Tier 1 Service in assuring the successful delivery of IT services and support of IT hardware and software across the whole Tameside and Glossop Health and Social Care Integrated Care Organisation (ICO). This may include traveling to remote sites with the use of your own car or a Trust vehicle.

We are seeking a reliable, energetic individual to provide an efficient and effective service as an IT Remote Support Technician. The successful candidate must have excellent verbal and written communication skills with demonstrable technical skills in a range of areas and experience with enterprise level solutions. In addition, you will have exceptional organisation skills and will provide a systematic and modern approach to the use of information and its associated technology, thereby ensuring that the ICO gains maximum benefit from its use.

This role is a full time, permanent position, working Monday-Friday on a shift rota within the hours of 7.30am-6.00pm.


There will be an Apprentice test interview on 21st June 2019.


If candidates are successful, interviews will be held on 28th June 2019


For further details / informal visits contact:

Yvonne Knight, IT Service & QA Manager on 07770335248

General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR) will take effect from 25 May 2018 and will apply to the processing and portability of all personal data.

NHS Jobs/TRAC -(Recruitment Systems) – If your application form has been submitted on NHS jobs, we will need to transfer your personal data information (application form) from NHS Jobs to upload into TRAC systems.

From April 2017, candidate who require a Tier 2 Certificate of Sponsorship will be required to provide a criminal records check from every country they have lived for more than 12 months in, over the past 10 years.

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion.

The Trust is a signatory to the Mindful Employer Charter: Tameside & Glossop Integrated Care NHS Foundation Trust ensures mental health issues are part of the diversity mind-set of all staff as we continuously strive to make a positive difference to people’s lives.

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