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NB: This vacancy closed to applications on 31/05/2019.

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IT Services Remote Support Officer

Job Reference: 245-ADM4IT-05-19

Tameside and Glossop Integrated Care NHS Foundation Trust
Tameside General Hospital, Ashton-under-Lyne
Minimum wage per age

There has never been a more exciting time to join us. Tameside and Glossop Integrated Care NHS Foundation Trust (T&G IC) will provide the foundation for one of the first ICOs in England, bringing together a wide range of health and social care services for the benefit of local people. The ICO will manage a person’s entire care in the future, by linking up hospital services with community care and mental health services as well as working closely with GPs.

We expect that, to fully transform these services, will take between three and five years. This is a unique opportunity for Tameside and Glossop to be at the forefront of developing more joined-up integrated care; and we are absolutely committed to getting it right. To get it right, we need the right, highly skilled patient focused workforce throughout the whole process.

IT Services Remote Support Officer - Apprentice Vacancy

An exciting opportunity has arisen for a permanent position within the IT Tier 1 team at Tameside and Glossop Integrated Care NHS Foundation Trust.

You will be supporting the Tier 1 Service in assuring the successful delivery of IT services and support of IT hardware and software across the whole Tameside and Glossop Health and Social Care Integrated Care Organisation (ICO). This may include traveling to remote sites with the use of your own car or a Trust vehicle.

We are seeking a reliable, energetic individual to provide an efficient and effective service as an IT Remote Support Technician. The successful candidate must have excellent verbal and written communication skills with demonstrable technical skills in a range of areas and experience with enterprise level solutions. In addition, you will have exceptional organisation skills and will provide a systematic and modern approach to the use of information and its associated technology, thereby ensuring that the ICO gains maximum benefit from its use.

This role is a full time, permanent position, working Monday-Friday on a shift rota within the hours of 7.30am-6.00pm.


There will be an Apprentice test interview on 21st June 2019.


If candidates are successful, interviews will be held on 28th June 2019


For further details / informal visits contact:

Yvonne Knight, IT Service & QA Manager on 07770335248

General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR) will take effect from 25 May 2018 and will apply to the processing and portability of all personal data.

NHS Jobs/TRAC -(Recruitment Systems) – If your application form has been submitted on NHS jobs, we will need to transfer your personal data information (application form) from NHS Jobs to upload into TRAC systems.

From April 2017, candidate who require a Tier 2 Certificate of Sponsorship will be required to provide a criminal records check from every country they have lived for more than 12 months in, over the past 10 years.

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion.

The Trust is a signatory to the Mindful Employer Charter: Tameside & Glossop Integrated Care NHS Foundation Trust ensures mental health issues are part of the diversity mind-set of all staff as we continuously strive to make a positive difference to people’s lives.

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