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Improved Access Service Administration Assistant

Job Reference: J129-A-19-2005

Employer:
Care Unbound Limited, trading as Here
Department:
Primary Care Collaboration
Location:
Varied across East Sussex including Brighton & Hove, Eastbourne, Halisham, Seaford & Bexhill, High Wealds, Lewes & Havens
Salary:
£18,243 - £21,907 per annum pro rata

We are looking for a passionate, dedicated, bright and friendly individual with excellent administration and people skills, to work in a busy and varied role. Working a mixture of shifts between 9:00 and 20.30 during the week as well as weekend working (between 8:00-14:00) this exciting role will be based in Brighton & Hove and also involve working from various locations across East Sussex.

The successful candidate will need to be able to drive and have access to a car as well as have diary/ rota management experience and excellent customer service skills. Working autonomously for some of the time, the ability to think quickly and adapt to changes as they happen and excellent IT (including trouble shooting) skills are essential. Experience working within the primary care sector would be an advantage but is not essential.

If this sounds like you, read on …

Here, Care Unbound believes in putting people in control of their health care journeys. We enable people to receive the right care for them at the right time for them.

We radically transform health care systems, so that every personal interaction moves from “what’s the matter?” to “what matters to you?”

Our ambition is for all health and wellbeing services to be personalised, compassionate and tailored to people’s needs.

We put our ambition into action by:

  • Enabling outstanding care across pathways and organisations in partnership with those that share our ambition and values, both locally and nationally.
  • Leading the development of new primary care delivery that supports General Practice to work together to deliver improved care to people both locally and nationally.

Here is a not for profit social enterprise operating as a private company limited by shares; where the shareholders are local GPs, practice managers, practice nurses, and our own staff.

EXTENDED HOURS SERVICE (IAS) OVERVIEW

The Extended Hours Service provides patients with appointments outside of the usual surgery hours (evenings and weekends). Participating practices work in Hubs to provide extended hours GP appointments from 18:30 - 20:30 Monday to Friday and during the day at weekends.

The service offers primary care, pre-bookable at the practices within the module and targeted at people who cannot easily access their GP practice during the week and require a non-urgent appointment. This includes: working people, people who need a carer to accompany them to access the service or school children with working parents.

BRIEF JOB SUMMARY

Working as part of a team you will act as an administrator for the Improved Access Service (IAS) to ensure professional operational standards and excellence in patient care and safety are maintained. The working hours will be varied on weekdays with weekend coverage required so flexibility is required. You will need to work closely with the team, working and providing cover for practices across the city. In addition, the role will be required to travel to other sites at short notice to resolve operational or staffing problems.

Please see attached job description for further information regarding this role which highlights the necessary reception, administration and personal skills required.

If you are successfully shortlisted for an interview you will be contacted via email or telephone so please ensure all details are correct when submitting an application.

Closing date: 29/05/2019

 

Here are committed to equality and valuing diversity.

 





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