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NB: This vacancy closed to applications on 29/05/2019.

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Band 6 Senior IT Operations Officer - Bath

Job Reference: 342-CS061-0519

Avon and Wiltshire Mental Health Partnership NHS Trust
IT Operations
Bath NHS House, Bath
From £30,401 per annum

An exciting opportunity has arisen for a Senior IT Operations Officer to join the Trust’s busy IT Operations Desk team. Candidates should have excellent in depth IT Devices experience, communication skills and an excellent working knowledge of IT applications.

This vacancy will allow the successful candidate to put their own mark in a vital IT Support role. The role involves acting as a point of contact within the IT Department, providing remote and local support to the Trust’s user base to enable them to make effective use of available software and hardware.

Candidates should have previous IT Operations and device experience, excellent communication skills, a high level Knowledge of IT applications and practical experience of some or all of the following: PC and printer configuration, Microsoft operating systems (Windows 7 and above), Microsoft office applications (Office 2010 and above especially with Excel) and Active Directory, SCCM and Anti Virus . Experience of scripting, particularly with regard to PowerShell. Candidates should also have team leader experience managing junior engineers

The successful candidate will be expected to carry out the following duties;

To ensure that all hardware and software being installed meets agreed standards, is fully compatible with the established base, and allows a successful transition from the previous platform or process.

To assist with the implementation of new systems and take an active part in IT Projects as deemed appropriate by the management team.

To identify how each reported problem should be resolved, to allocate resources if necessary and to ensure that all work is undertaken to the satisfaction of the customer.

To give advice on the IT support elements of new information systems which are being proposed, procured or implemented, specifically to ensure that when installed then they can be easily and safely supported.

To ensure that all IT Operations Officer staff receive quality appraisal & supervisions.

Please Note: No approaches from agencies will be considered and agencies are requested not to contact us about this role. Previous applicants need not apply.
For further details / informal visits contact:

Mark Bleaken, Head of IT Operations on

Avon and Wiltshire Mental Health Partnership NHS Trust(AWP) provides inpatient and community-based mental health care for people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. We also provide specialist services extending throughout the south west.

We employ over 4,000 dedicated members of staff who deliver services from more than 90 locations, working in approximately 150 teams across a geographical region of 2,200 miles, for a population of approximately 1.8million people.

We are passionate about promoting good mental health and wellbeing. We strive to use the expertise and resources within our organisation, and through our partnerships, to deliver high quality services that are safe and focused on people's recovery. Our staff are pivotal in everything we do and we are committed to involving them fully in the development of the Trust and our services.

Adverts normally close for application a few minutes before midnight on the closing date. Interview expenses will not normally be paid. Applicants shortlisted for interview will be contacted via our recruitment system TRAC so please check your emails regularly. If you have not been contacted within 4 weeks after the closing date please assume that your application has been unsuccessful. We only accept applications submitted via NHS Jobs and TRAC. Any personal details supplied to AWP by you will be held on the Trust systems in line with the General Data Protection Regulation. AWP is committed to Equality and Diversity - we welcome applications from all sections of the community. We are a Disability Confident Employer (Two Ticks) offering a guaranteed interview to disabled applicants who meet the essential criteria.

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