Return to search

NB: This vacancy closed to applications on 23/05/2019.

  • Add to favourites

Citrix Support Engineer

Job Reference: 418-IT0191-EH

Luton and Dunstable Hospital NHS Trust
Luton and Dustable, Cranfield and Luton
£30,401 - £37,267 pa

The Luton & Dunstable University Hospital is a highly rated, diverse and forward thinking place to work. We are a Foundation Trust serving a multi-cultural population of over 350,000 across Bedfordshire and North Hertfordshire.

The Trust Boards of Luton and Dunstable University Hospital and Bedford Hospital have agreed to explore plans to merge and form one NHS Trust. Under the umbrella of the single NHS Trust, both hospitals will retain their identity and individual hospital names. All key services will remain on both sites and will be managed as single teams across the whole Bedfordshire catchment area. This will bring many benefits for patients including much improved continuity of care.

Through tremendous commitment and hard work, our Paediatrics, Emergency Care Services and Outpatient Services achieved “Outstanding” in our 2016 Care Quality Commission inspection. Similarly we had an overall rating of “Good” across the rest of the hospital. We were praised as compassionate, empathetic and exhibiting patient outcomes above the average when compared with other acute Trusts.

We are a regional centre of excellence for several key specialties including, Obesity Research, Neurophysiology, Cardiology, Ophthalmology and Cancer Services. We are a tertiary level NICU provider and one of the largest centres for breast screening in the country.

The hospital continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

This is an exciting opportunity to join an innovative IT 2nd line team who can significantly improve operational performance and directly impact day to day patient care. To work with VDI and Citrix across the Trust

The role incorporates customer care, relationship management, operations and Communications co-ordination. For all of these functions, the post holder is expected to understand, meet and exceed their customers' requirements and have the ability to explain IT issues to non IT staff. The post holder is responsible facilitating roll out of the new VDI desktops across the Trust. Experience of supporting windows 7, Citrix, App-sense and Dell Thin client devices

If you're an enthusiastic, highly self-motivated individual who's able to work both independently and as part of a team in a demanding hospital environment, then we'd like to hear from you.

Hours 37½ Mon – Fri

For further details / informal visits contact:

Paula Hilson -

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

We are an equal opportunities employer and we welcome applications from all members of the community including people with disabilities.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form.

For details of how the Trust will process your identifiable information please see the ‘Privacy Notices for Staff’ on the public website (see link at bottom of the Home Page) or ask a member of the Trust's Recruitment Team for a copy

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Apprenticeships Logo
  • CQC Good