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NB: This vacancy closed to applications on 15/03/2019.

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Results Co-ordinator/Support Secretary

Job Reference: 415-AK19-087ND

Northern Devon Healthcare Trust
Sexual Health Service
£17,787 - £20,448 per annum pro rata

We are looking to recruit a results co-ordinator/secretary to join our expanding team within this busy sexual health department based in Barnstaple and locality areas. The post holder will be required to be flexible in order to meet the needs of the service. This may include some early evening and weekend working.

An ability to communicate professionally and sensitively with the general public is essential .We work with a diverse range of patients and the post holder must be non-judgemental with excellent communication skills and a positive self-motivated attitude. Applicants need to be able to remain calm and manage a demanding workload.

The post requires a high degree of attention to detail when dealing with clinical results and communicating with clients .The successful applicant will be required to process the results of all the testing undertaken within the department and communicate non urgent results to clients.

In addition to the above the post holder will be expected to provide reception cover and secretarial duties as required.

Computer skills are desirable and training will also be provided on electronic systems used within the service.

This post is a new post and will be reviewed on a regular basis.

Qualifications, skills and experience

Good written and verbal communication skills

Experience of working with the general public would be an advantage but not essential

Non-judgemental, positive, self-motivated attitude with a good understanding of confidentiality

Ability to work as part of a team

Commitment to quality service delivery

Able to manage time and prioritise workload

This is a band 3 post subject to band matching.

Closing date: 15/03/2019

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen and support others

Our teams of care professionals work with patients and their families to support peoples’ independence, health and wellbeing. We provide support to avoid hospital admissions, and if an admission is necessary, we try to make each patient’s stay in hospital as short and effective as possible before working with them on a safe discharge home.

In our most recent staff survey, our staff voted us in the top 10% of NHS provider organisations to work for and we also came out as the top provider in the South West for our overall results. Our patients (through the Friends and Family Test) regularly report an average of over 95% satisfaction with our services.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information and to self-assess the likelihood of obtaining a Certificate of Sponsorship, please visit the UK Border Agency website. Note: we will be unable to obtain Tier 2 sponsorship for Bank positions.

Please note that we may close this vacancy early if we receive a high volume of applicants.

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