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NB: This vacancy closed to applications on 18/02/2019.

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Divisional Operational Manager

Job Reference: 234-18-S2292

Norfolk and Norwich University Hospitals NHS Foundation Trust
Trauma and Orthopaedics
Norfolk and Norwich University Hospital, Norwich
£49,242 - £59,964 per annum

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide every patient with the care we want for those we love the most’, and if this inspires you and you share our values, we really want you to join our team.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused: We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect: We act with care, compassion and kindness and value others’ diverse needs.

Integrity: We take an honest, open and ethical approach to everything we do.

Dedication: We work as one team and support each other to maintain the highest professional standards.

Excellence: We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Wish you were here..? Take a look at our recruitment brochure under the 'Further links' section to find out more about our Hospital and what we have to offer

We have an opportunity to join the management team for Trauma and Orthopaedics within the Surgical Division and are looking for an Operational Manager who is keen to progress their career at the Norfolk and Norwich University Hospitals NHS Foundation Trust.

As post holder, you will be responsible for the ‘day to day’ operational management of all the services within the specific area. This involves ensuring availability of services are optimised for the benefit of patients, providing leadership to staff, delivery of operational performance targets to include waiting lists and finance, as well as developing and improving services towards best practice standards within the available income.

You will report directly to the Divisional Operations Director and will work closely with Service Directors and Matrons to achieve the Division’s service objectives, as well as be expected to make a positive contribution to the delivery of all services within the Trust.An Operational Manager of the day is in place within the division currently working 9-5 Monday to Friday this is under review and hours of cover may be expanded.

In conjunction with the Service Directors (s) and Matron(s) the post holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objective’s and standards.

The Divisional Operational Manager is responsible for ensuring the efficient and effective day-to-day running of the Clinical Directorate in the Surgical Division delivering key quality, performance and financial plans, achieving key service improvements within the Clinical Directorate and line managing designated staff.

The post holder is a key member of the senior Clinical Directorate leadership team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.

Hours of Work: Full time 37.5 hours per week

Interview date: 7th March 2018

Open for applications: 8th February 2018

Close for applications: 18th February 2018

For further details / informal visits contact:

Anthony Mutti - Divisional Operations Director for Surgery

Tel: 01603 288257


The Job Description provides details of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

DBS: If this post involves working with children or vulnerable adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.

If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of AfC.

NHS Service: Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.

Tier 2 Sponsorship – (not apprenticeships): We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled EU/EEA candidate is available.

UK Registration: You will need to have current UK professional registration where this is a requirement of the role.

Application: All our communication with you regarding your application will be by e-mail so please check your e-mails (and Spam) regularly.

We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.

Data Protection: A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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