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NB: This vacancy closed to applications on 17/02/2019.

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NHS 111 Telephone Triage Nurse

Job Reference: 195-19-093-LAQ

South Central Ambulance Service
195 14 NHS 111 North - Training
£28,050 to £36,644 pa

Calling All Nurses


111 Clinical Telephone Triage Nurse – Band 6 (£28,050 – £36,644) + unsocial hours allowance as per section 2 Agenda for Change.


Are you looking for a new challenge?

Are you currently NMC registered?

Do you want to make a difference to the lives of our patients?



We at South Central Ambulance Service (SCAS) have exciting opportunities within our dynamic and innovative urgent care service which is driven by saving lives and ensuring our patients receives the care that they need.


We are looking to recruit reliable and enthusiastic Nurses to join our motivated, friendly and hardworking team of Clinicians based in Bicester, Oxfordshire to support the smooth running of our Telephone Triage Services.




Working within this role you will carry out complex clinical telephone triage in a sensitive manner providing assessment, advice and information in line with clinical assessment software whilst utilising your knowledge, experience and professional judgement, referring to other services where appropriate.


Essential Requirements:


  • NMC registration

  • Registered general nurse (RN1, RNA)

  • Triage experience

  • Ability to remain calm under pressure

  • Good level of computer literacy

  • Ability to communicate effectively

  • Recent professional clinical experience


Desirable Requirements:


  • Motivated towards further professional development

  • Understanding of Clinical Governance and audit practices

  • Flexible working approach


Successful candidates will be required to complete a seven weeks fulltime training programme, covering internal systems, NHS pathways assessments and call centre mentoring. We offer continued support throughout this role.




SCAS is a progressive, innovative and caring NHS Trust, with a vision towards excellence, saving lives and enable out patients to receive the care they need well demonstrating SCAS core values Teamwork, Innovation, professionalism and caring. Working for SCAS as a 111 Telephone Triage provides outstanding opportunity’s for its employees to develop within their roles and the Trust, well offering the following benefits;


  • Providing a Nationally recognised Pathways License

  • Continued support and development

  • Additional CPD training Opportunities and access to educational qualifications

  • Various NHS discount opportunities

  • Uniform provided

  • NHS Pension Scheme

  • Child care vouchers

  • Up to 41 days Annual Leave dependent on length of service (inclusive of bank hols)


Please see the job description and person specification for further details.


Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.


If you have any queries please contract

We actively support applications from members of the BME community.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please ensure that you are able to access your inbox on a regularly to check for e-mails relating to your application otherwise this may delay the process (and we don’t want that!)

Please provide e-mail addresses/contact details for your referees so we can contact them easily.

We do require at least three years’ worth of references (with no gaps) from at least two different referees. We require references from all employers within this time-frame, if you do not provide sufficient information in the referencing section of your application form, we will take this information from the Employment History section of your form and will go directly to previous employers via their HR departments. We will only contact your referees after we have offered you a job.

The benefits bits…

The starting holiday entitlement is 27 days per annum (based on full time hours) plus bank holidays.

All employees are automatically enrolled in NEST or the NHS Pension scheme.

We operate a comprehensive set of policies.

We also operate regular staff surveys and our staff are encouraged to develop transferable skills and experience.

We work in partnership with our trade unions.

Applicants who have a disability and meet the minimum shortlisting criteria for the post will be invited for the next stage of the recruitment process.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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