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NB: This vacancy closed to applications on 08/08/2019.

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Job Reference: 202-A-19-10324

South Western Ambulance Service NHS Foundation Trust
East Clincal Hub, Dorset
£21,089 pa

An exciting position has arisen within South Western Ambulance Service for a UCS Supervisor to join the UCS team. The ideal applicant will have good communicate skills. They will be able to communicate with both clinical and non-clinical members of SWAST. The applicant must have knowledge of roles within the OOHs service and understand the National Quality Requirements.

The position requires you to supervise the Dispatch team in the delivery of A&E services. The postholder will ensure the following during their shift/period of duty:

  • The constant focus of the delivery of the New Ambulance Performance Standards [NAPS]
  • Ensure EOC Dispatch Protocols are followed at all times.
  • Monitor, Review and Address all Dispatch actions to ensure effective and efficient service to our patients
  • In the absence of the Duty EOC Manager the postholder will act as deputy.

They will be responsible for:

  • The daily management of the Trust Status Plan Management and demand Predicator to ensure optimal resource deployment
  • Monitor, Record and Action ALL Performance shortfalls and failures
  • Escalation of ALL Performance issues in line with the Trust Escalations Policies.

You will be required to work on a relief basis, so a degree of flexibility is needed. You must be available to work evenings, nights and weekends. Permanent relief staff will be allocated one rest weekend every four weeks

South Western Ambulance Service NHS Foundation Trust (SWASFT) was the first Ambulance Trust in the country registered as a NHS Foundation Trust (FT) demonstrating the highest levels of service quality, performance and financial management. SWAST delivers high performing emergency and urgent care to the residents and transient population of Cornwall and Isles of Scilly, Devon, Dorset, Bristol, Wiltshire, Gloucestershire and Somerset along with NHS 111 service in Dorset.

SWASFT offers consistent high-quality, locally responsive and trusted care to patients, ensuring long-term sustainability and financial strength for the future.

South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

If you are shortlisted for this post, we will send you a direct email to the address entered on your application form. Please ensure you check you Junk items.

We will also send messages through your NHS Jobs account, to keep you updated on your application process. To access emails from us via NHS Jobs, please log into your account, and go to 'My Applications'.

I am sure that you will appreciate the financial pressures on NHS organisations and our desire to prioritise resources into patient care. Whilst we would wish to respond to all correspondence, we are unable to contact candidates who have not been shortlisted for interview. If you do not hear from us within 4 weeks of the closing date, you should assume that you have not been successful on this occasion.

South Western Ambulance Service NHS Foundation Trust is working towards equal opportunities. Due to under representation within the Trust we would particularly welcome applications from minority ethnic groups, women and those with a disability.

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