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NB: This vacancy closed to applications on 29/06/2022.

Business Analyst

Job Reference: 467-CCG-133.22

NHS Dorset
System Integration
Vespasian House, Dorchester, Dorset
£47,126 - £53,219


This advert may be closed at any time prior to the advertised closing date if sufficient suitable applications are received and therefore you are encouraged to submit your application as soon as possible to avoid disappointment. Once your application form has been submitted you will receive an automatic notification from NHS Jobs to confirm that your application has been successfully received by us. All further communication from us regarding your application will be sent via your NHS Jobs account; therefore you should ensure that you regularly check your NHS Jobs account and your emails following your application. We will contact all candidates to confirm the outcome of their application.

Are you an enthusiastic, autonomous, diligent individual with a key eye for detail and extremely organised? Wessex Care Records Programme are looking for a Business Analyst to support our current work. 

The Wessex Care Records programme is leading several projects, all of which are developing the shared care records (ShCRs) we already have in our system so that the records can help and support more clinicians, patients and stakeholders in different ways and improve health and care outcomes.  In a shared care record, we bring together as much of a person’s health and social care history (or their records) and present it to support when providing care to that individual.  In Wessex Care Records, we have a project to allow two ShCRs across different counties to connect – so a clinician will be able to see the information held on a single patient even when they are treated across Dorset or Hampshire and the Isle of Wight.  Another project is called ‘One Medication Record’, where we are introducing improvements so that complex details about the medications a person is on can be sent both too and from the ShCR – this is a bi-directional interface using FHIR standards, meaning a modern technology approach allowing us to do so much more with this information.  Of course, dealing with medication information makes this project critical for patients and should reduce many transcription errors.  These two projects give a flavour of the kind of projects this role will be involved with – involving many different organisations, many professions, standards-based technical approaches, but always dealing with some of the most complex digital problems we face. We will need someone with persistence and patience, a clear eye for detail, and an ability to adapt as we make progress in these areas to understand and resolve problems and challenges we face.

We are looking for a full time Business Analyst to join our team on a fixed term contract up to 31st March 2023 to specifically focus on providing analytical support for development, performance, service redesign and quality analysis of shared health and care records to support change programmes.


This role will play a key part of the Wessex Care Records Programme delivery and will provide expertise in helping projects meet business objectives when setting up projects and developing reporting and assurance activities. The role will be responsible for informing technical solution designs and support the Programme through working with a variety of external and internal stakeholders to interpret and analyse technical programme requirements to provide evidence to inform the strategic direction for the Wessex Shared Care Records. The postholder will work collaboratively with Partners to create business change processes and delivery plans.

We are seeking an experienced Business Analyst to support the Wessex Care Records Programme across Dorset and Hampshire & Isle of Wight Health and Care settings to provide analytical support for Shared Care Records, both between the two counties and for specific types of data, e.g., Medications and Allergies, End of Life, Documents and Correspondence datasets and Maternity Records.  The postholder will work closely with the Programme Manager and Director and the role requires the postholder to support collaborative working with stakeholders, such as clinicians, pharmacists, technical experts, executives and National Teams to provide analytical support within the WCR portfolio of work.  The postholder will be an enthusiastic person keen to build relationships with all stakeholders involved in the programme and be willing to work flexibly.  The postholder will have strong attention to detail and willingness to work around the needs of the team and organisation to deliver key elements of the programme.  You will be working with innovative developments that will deliver real change for users and patients.

We would expect the postholder to demonstrate previous knowledge and experience within a comparable position (e.g., business performance analysis, delivery of technical solutions) for this role and a project or quality management qualification would be desirable.  An understanding of business analysis and service improvement/redesign in a Digital/technical or health environment would also be desirable.

The postholder will be self-motivated and tenacious, with demonstratable experience of analysing programme objectives to identify, evaluate and manage expected business change across technology projects and system deployments.  Experience covering operational and patient focused quality improvement analyses is required to help realise benefits for the Programme and to contribute to future business cases.  You will be a team player with a “can do” attitude, helping to deliver on an exciting work portfolio.

In return you can expect to work within a supportive team who will enable you to broaden your experience and develop a wide range of skills.

The Wessex Care Records (WCR) Programme’s strategic aim is to share real time health and care records across Dorset and Hampshire and Isle of Wight (HIOW).  The WCR Programme continues to work at a system level with both Shared Care Record partner programmes, as well as individually with the partner organisations within the ICS’s and emerging ICB’s.  The WCR Programme is currently hosted by Dorset CCG.  There will be a requirement for face-to-face meetings with colleagues and stakeholders, therefore the ability to travel across both counties is required, however homeworking when appropriate, will also be available.  Opportunities for a Secondment position will be considered.

NHS Dorset will work with others to:

  • Improve outcomes in population health and healthcare

  • Tackle inequalities in outcome and access

  • Enhance productivity and value for money

  • Help the NHS deliver broader social and economic development, particularly post the COVID-19 pandemic

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