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NB: This vacancy closed to applications on 13/06/2022.

Information Governance Manager

Job Reference: 202-A-22-17239

South Western Ambulance Service NHS Foundation Trust
Trust HQ / St James
£40,057 - £45,839 per annum

Job Summary

We are looking for a knowledgeable, enthusiastic, motivated and hard-working data protection professional with excellent communication and interpersonal skills to become a member of our highly respected and very busy Information Governance (IG) Team.

The role is on a hybrid worker basis, with the official base being either at our main HQ in Exeter or at our north HQ in Bristol. Attendance at base will be required on a weekly basis, depending on Government guidelines and Directorate requirements, and the remaining time will be spent working from home.

The role requires the post-holder to take responsibility for the operational management of all aspects of IG, with specific focus on areas such as Freedom of Information Requests (FoI), Subject Access Requests (SAR) and supporting and mentoring what is a new and enthusiastic team.

The post-holder will also lead on all external information sharing advice and related documentation, Data Protection Impact Assessments and the IG sections of contracts. This will require a meticulous eye for detail, an ability to recognise gaps in documentation, and, with the support of the Head of Information, the ability to negotiate with staff and 3rd party companies on all aspects of data protection legislation, protecting the Trust's interests.

Main duties

The post-holder will help to develop and deliver the Trust's Information Governance Strategy and supporting policies, to ensure it meets its legal and service responsibilities for this agenda, and the requirements of the Data Security and Protection Toolkit.

In addition to supporting the overall IG stratedy, broad IG knowledge and experience is essential as the postholder will offer staff cover and general support for all other areas of data protection legislation, such as IG breach and complaint management, general compliance queries, SAR and FoI requests and redaction.

The role requires excellent report writing skills, a flexible attitude towards changing priorities, an approachable and friendly manner, and the ability to field a variety of general queries from all levels of staff, external organisations and the public. The job involves managing and mentoring staff with a coaching, compassionate leadership style.

We would like to recruit someone keen to learn and develop their own potential, a team player who can work on their own initiative and has the values of the Department and the Trust at heart. The post-holder must be able to form excellent working relationships with a wide variety of staff groups, along with the desire to work as part of a close knit team. The post-holder will need to put IG issues into everyday language, and be able to apply their knowledge in different situations appropriately.

Benefits of working for the NHS and South Western Ambulance Service

  • Be involved in delivering resilient and ever improving patient care – you can make a difference
  • Work within an ever changing and exciting environment
  • Opportunity to be heavily involved with a wide range of new and exciting technologies
  • 27 days annual leave as standard, rising to 33
  • Working in a flexible environment with options to work from home
  • Access to an on-site gym in Bristol
  • Take advantage of NHS and Blue Light Discounts and MyTrustBenefits to get discounts on a wide range of products and services including restaurants, shopping, gym membership, holidays, mortgage brokerage and many more

Access to the Cycle to Work scheme

At South Western Ambulance Service NHS Foundation Trust (SWASFT) every team member matters, we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest possible range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees and patients and communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individual needs and to enable a positive, welcoming environment in which our people and their careers can thrive.

As the first Ambulance Trust in the Country to be registered as a NHS Foundation Trust (FT) SWAST offers consistent high-quality, locally responsive and trusted care to the residents and the transient population of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Bristol, Wiltshire and Gloucestershire.

If you are shortlisted for this post, we will send you a direct email to the address entered on your application form. Please ensure you check you Junk items. We will also send messages through your NHS Jobs account, to keep you updated on your application process. To access emails from us via NHS Jobs, please log into your account, and go to 'My Applications'.

South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

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