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NB: This vacancy closed to applications on 05/12/2021.

Head of Programme Management Office (PMO)

Job Reference: 202-A-21-15803

South Western Ambulance Service NHS Foundation Trust
ARP Bristol Office (BS32 4QJ)
£65,664 - £75,874 pa

Ambulance Radio Programme (ARP) are offering the exciting role of Head of Programme Management Office (PMO), reporting to the Head of Programmes.

The Ambulance Radio Programme (ARP) is hosted by the South Western Ambulance Service. It delivers radio based mobile communications services to all English Ambulance Trusts.ARP is now working with a National cross government programme entitled the Emergency Services Mobile Communications Programme (ESMCP) which has been established with the remit of delivering the future national mobile communication capabilities for all emergency services. ESMCP is hosted by the home office and has representation from all the emergency services. Two new programmes have been established Control Room Solution (CRS) and Mobile Data Vehicle Solutions (MDVS). Both Programmes will need to closely adhere to the timescales of the ESMCP delivery to ensure critical communications are maintained.

Main Duties include, but are not limited to:

The post holder will be responsible for the development of a PMO function within the Ambulance Radio Programme which will encompass all programmes and projects under ARP’s remit. This will include the recruitment of additional staff within the next 12 months.

The new role will be concentrating on, but not limited to, the two new programmes (MDVS and CRS).

The post holder will be required to work with the Home Office PMO function to ensure alignment of the various programmes which make up the new ESN network that will replace the current TETRA

This is a high-level position that requires specialist skills in client, account and relationship management. Of particular importance is the ability to build strong and effective working relationships with other service management disciplines, suppliers, users across the Ambulance Trusts, the wider NHS and managing the conflicting demands and tensions of a range of stakeholders.

They must have a thorough understanding of managed service contracts and experience of the management of the local delivery of a national, high value, mission critical and complex service. Extensive expert knowledge of) emergency communications solutions

  • Proven experience of establishing and running a PMO function with responsibility for line management of multiple staff.

  • Responsibility for developing the team, including the recruitment of additional staff which will be required over the next 12 months.

  • Strong Team Leader and interpersonal skills & ability to develop and maintain effective and credible relationships with the home office team, business change leaders within the other emergency services (Police and Fire).

  • Co-ordinate and support collaborative working with suppliers and other NHS related projects especially in relation to benefits realisation.

  • Responsible for high quality standards of leadership, project governance and assurance in support of delivery to internal and external stakeholders on all matters relating to project and programme activity.

  • Responsible for the development and management of programme/ project communication plans.

  • Responsible for research and procurement of a documentation management system, Asset and Configuration package.

Qualifications/Skills required for the role include (but are not limited to):

  • Educated to degree standard or relevant 10 years’ experience

  • Proven experience of working as a Project/Programme manager for at least one discipline such as Implementation Management, Service Continuity, Business Continuity, Capacity, Service Level or Availability Management

  • PRINCE 2 and Managing Successful Programmes qualification

At South Western Ambulance Service NHS Foundation Trust (SWASFT) every team member matters, we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest possible range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees and patients and communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individual needs and to enable a positive, welcoming environment in which our people and their careers can thrive.

As the first Ambulance Trust in the Country to be registered as a NHS Foundation Trust (FT) SWAST offers consistent high-quality, locally responsive and trusted care to the residents and the transient population of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Bristol, Wiltshire and Gloucestershire.

If you are shortlisted for this post, we will send you a direct email to the address entered on your application form. Please ensure you check you Junk items. We will also send messages through your NHS Jobs account, to keep you updated on your application process. To access emails from us via NHS Jobs, please log into your account, and go to 'My Applications'.

South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

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