Return to search

Business Support Administrator

Job Reference: 449-CS939-2

Employer:
Solent NHS Trust
Department:
Children's Therapy Service
Location:
Southampton
Salary:
£20,330 - £21,777 p.a pro rata

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

Children’s Therapy Single Point of Access (SPA) Business Support

We are looking for a well organised and highly motivated full time Business Support Administrator to join our hard working and busy Single Point of Access Team (SPA) within Children’s Therapy.

You will be working in a team where you are the first point of contact to all Children’s Therapies across Hampshire, including Speech and Language, Physiotherapy and Occupational Therapy. The SPA operates between 8am and 6pm Monday – Friday, therefore flexibility will be required to cover these hours.

You will be answering the phone to clients, professionals and clinicians and will be a key link between the team and the service users. The role requires a high level of inter-personal skills and personal confidence. Having a respectful and empathetic attitude will be essential, with the capacity to manage sensitive, and confidential information. Therefore we are looking for people who are passionate about customer / patient experience with a ‘can do’ attitude.

The successful candidates will:

  • be receiving and uploading referrals
  • be booking/cancelling appointments
  • be able to use own initiative and apply a commonsense approach to problems
  • have a meticulous eye for detail, an enquiring mind and a willingness to learn
  • have strong communication skills with the ability to communicate effectively at all levels
  • be organised, able to multi task and work under pressure
  • have proven skills in Microsoft applications, Excel, Word and Outlook

We have one position available at 37.5 hrs per week.

If you are looking for a new challenge and meet the skills and qualities required, we really look forward to hearing from you!

For further information about the post or if you would like to have an informal discussion, please call Jennie Riley (Business Support Team Lead) on 0300 123 6661

 

We will contact you via NHS Jobs if you are shortlisted for interview.Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.




Note about shortlisting/interviews:

Due to the global COVID-19 pandemic, and the associated restrictions in place, we are currently unable to schedule interviews as we normally would. Therefore interviews will be held virtually until further notice. Please be assured that we will be in touch with details of the arrangements. We will endeavour to keep delays to a minimum but shortlisting may take longer than usual, dependant on staff availability.Thank you for your patience and understanding at this time.

The Rewards

Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:

  • 27 - 33 days annual leave plus bank holidays (for permanent staff) - pro rata for part time
  • Pay enhancements to reward out of hours working
  • Ability to join the generous NHS pension scheme
  • Purchase of additional annual leave
  • Training and development opportunities
  • An extensive health and wellbeing service
  • Flexible working options
  • Free yoga, pilates and mindfulness classes
  • NHS discounts from leading retailers
  • Opportunity to purchase a public transport annual season ticket - 11 month repayment period

Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.



SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (https://www.safer-jobs.com), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Positive about Disabed People Logo
  • Improving Working Lives Logo
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Apprenticeships Logo
  • Step Into Health