Tell us whether you accept cookies

We use cookies to collect information about how you use the NHS Jobs website. We use this information to make the website work as well as possible.

Return to search

NB: This vacancy closed to applications on 18/12/2020.


Job Reference: 833-SS-SP-551-20

(SP) Leeds Community Healthcare NHS Trust
MSK Services
£18,005 to £19,337 pa (pro rata)

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.

This is the job ad you've been looking for all day!

MSK Administrators undertake a multifunctional role combining a wide range of administration duties of which include EPR SystmOne patient database, E-referrals and ongoing communication with patients,
E- Referral worklist management
Daily management and action of work lists
Liaise with clinicians regarding any concerns/queries around e-Referrals
Reject or accept referrals on e-Referrals with clinical guidance and outcome appropriately
Ensure all e-Referral administration processes are carried out as per SOPS
Data Management
Facilitate effective SystmOne diary management for the clinician's rotas, to ensure all available clinical slots are filled
Ensure data is accurately recorded and inputted correctly to support delivery of service reports
Daily action of tasks group / individual member
Additional Admin Duties
Manage clinic reception ( Where applicable)
Actively work towards developing and maintaining effective working relationships all key stakeholders both within and outside the Trust
Present a professional image, both in person and on the telephone at all times to ensure that attitudes and behaviours meet realistic expectations.
Assist in maintaining a healthy, safe and secure working environment within your workplace. This will involve playing an active role in ensuring the MSK continuity/contingency plans are put into effect when the need arises.

The ideal candidate will have English & Maths to GCSE level A to C or equivalent qualification.
Level 2 IT skills i.e. RSA or equivalent experience
Experience of working in a busy office environment and knowledge of Office systems and procedures
Excellent communication skills;
Able to work under pressure, dealing with peaks and troughs in workload.
Positive attitude to dealing with change; flexible and adaptable, willing to change and accept change and to explore new ways of doing things and approaches

If you're convinced you're the best person for this job, let us know more about you! Click apply to submit your application.

If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

We are also looking for applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Stonewall Logo
  • Apprenticeships Logo
  • Inclusive Top 50 Employer
  • Living Wage Employer
  • CQC Good