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NB: This vacancy closed to applications on 11/12/2020.

Remote Clinical Advisor (Homeworking)

Job Reference: J248-A-20-5776

Vocare Ltd
£14.65 - £26.26 per hour

Vacancies for 111 NHSPathways trained Registered Nurses and Paramedics


Salary:£14.65 - £26.26 per hour

Contract Type:Contracted Hours and Zero hours available

Location:Home Based

VR-CAT -Vocare Remote Clinical Assessment team

Are you a Nurse or Paramedic? Are you wanting to address your work / life balance?

Are you a trained NHSPathways Clinician with at least 12 month experience?

Are you competent and proficient with using a laptop?

Do you have experience working with Adastra?

If the answer is Yes to the above, this could be the role for you!

NHS 111 are always seeking new and innovative ways to work. We are looking to welcome applications for Remote Clinical Advisors to work from home.

At Vocare, we are one of the first providers to offer the home working role and have developed within our home working team across the country, having numerous clinicians supporting our regions across the country with this exciting and highly skilled role

This opportunity will be offered to Clinicians whom meet the criteria of experience working as an NHS Pathways Clinical advisor for either 111 or 999.

You must be able to attend one of our local call centres for the one day Induction training at either our London, Stafford, Newcastle, Taunton or Chippenham centres. We may be able to provide this remotely via zoom, in view of the current pandemic adjustments.

You will also be required to attend one of the sites for the face to face NHSP release training and/or performance reviews once a quarter. In order to be eligible, you must also have a suitable working environment including a quiet location, private room or office and stable internet with at least a download speed of 10mbps.

A Clinical Advisor for NHS 111 will be responsible for ensuring that the NHS 111 patients receive a quality and safe service. You will be dynamic and make quick clinical decisions using NHSP with your own experiences and knowledge

  • You will need to be able to speak with a variety of patients, other medical professionals and non-medical professionals. Using your professional clinical judgment supported by decision supporting software
  • Clinical Advisors provide assessment, medication advice, and health information to patients calling NHS 111. You will support patients to access appropriate levels of care, including home care management and other services required
  • We require registered nurses or paramedics with specialist and general skills to assess, advise and deliver types of care relevant to all our patients across the country
  • As a Clinical Advisor you will need to be able to demonstrate the following key skills; - Work with a variety of clinical specialists to ensure safe clinical processes for patients. You will also support our call handlers and may front end calls when required.
  • You will also need to demonstrate proficiency in basic computer skills (using MSOffice programmes, accessing software applications, internet connectivity, troubleshooting)

There is also the exciting opportunity to become a coach and auditor and be trained to perform clinical lead or senior clinical advisor duties, also from home

You will be committed to self-development and training and addition to this you will be able to demonstrate your flexibility to meet our service needs with enthusiasm to deliver high quality patient care. In addition to excellent rates of pay,

We can offer you:

  • Flexible hours, contracted hours or zero hours
  • A choice from a pool of shifts covering weekday and out of hours periods
  • Ongoing training and development
  • Online e-learning trainings with our learning and development team
  • Training with NHSP release updates
  • Support with Validation for nurses, and portfolios for paramedics
  • Line management support

Only those candidates whom clearly demonstrate how they meet the person specification will be short listed for this role.

Please refer to our job description and person specification for further details.

Please note, a high-speed internet connection (10mbps or above) is essential to be able to work for VR-CAT from home. It is your responsibility to provide this connection and pay any associated fees. Any reduction in internet speed whilst on shift will affect the ability to use Vocare’s computer systems and care must be taken to avoid this, e.g. shared internet connections with family etc. If your internet connection is not adequate it will result in reduced call quality and dropped calls whilst speaking to patients. If this occurs, you will be required to use a personal phone to complete calls. These calls can still be recorded by dialling first into Vocare’s systems (local number) but you will be liable for any costs incurred.

How to apply:

To apply, please click on "apply for this job" on the right-hand side of the screen and complete the application form. Make sure to use the attached job description to support you in writing your application.

Closing date for ALL applications is 11th December 2020

Please note the following shortlisting approach will be applied:

Round 1- Any staff at risk of redundancy within the Totally plc group, who meet the essential criteria, will be considered in the first instance for this vacancy.

Round 2- If the vacancy has not been filled after round 1, any employee Affected by Change within the Totally plc group, who meet the essential criteria, will be then be considered for this vacancy.

Round 3- If the vacancy has not been filled after round 2, we will consider and shortlist all remaining applications in accordance with our recruitment policy.

Please assume you have been unsuccessful with your application if you have not heard back from us within 2 weeks of the closing date.

All successful applicants will be subject to a DBS Check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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