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NB: This vacancy closed to applications on 17/09/2020.

Outpatient Clerk/Receptionist

Job Reference: 349-SMH-216-20

Manchester University NHS Foundation Trust
Saint Mary's Hospital, Manchester
£18,005 - £19,337 pro rata

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 23,000 staff.

We are responsible for running a family of ten hospitals across seven separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.

We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.

Our vision is to improve the health and quality of life of our diverse population by building an organisation that:

  • Excels in quality, safety, patient experience, research, innovation and teaching
  • Attracts, develops and retains great people
  • Is recognised internationally as a leading healthcare provider.

Outpatient Clerk/Receptionist- Antenatal. Main base site Trafford General Hospital

We are looking for someone to work in a busy, customer service based role that has excellent telephone, receptionist experience and communication skills to join our Administration team at Saint Mary’s Hospital, Manchester University NHS Foundation Trust.

We work alongside the Midwives and Consultants to ensure patients receive the best care possible and we are looking for someone to bring a positive approach to our working environment.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.

You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team.

A friendly and conscientious outlook is also required as is the ability to liaise with all levels of staff and patients.

  • The service runs 08:00 until 16:00 Monday-Wednesday (subject to change)

Although this role is based at Trafford General Hospital, there is potential to cover all areas across the Managed Clinical Services (Oxford Road Campus/ Lanceburn Health Centre/Trafford General Hospital / Wythenshawe Hospital

For further details / informal visits contact:

NameLucy MillerJob titleAdministration ManagerEmail addresslucy.miller2@mft.nhs.ukTelephone number0161 2766312

We may decide to close this vacancy earlier than the published closing date if sufficient applications are received.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction in the first 3 months following start in post. The amount of £29.50(standard disclosure) or £47.50 (enhanced disclosure) If you wish to withdraw once a DBS application has commenced you will be still liable for payment.

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.

We welcome applicants from the Armed Forces Community.

Please be aware that all roles at MFT(except Medical and Dental posts) are subject to a probationary period.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0161 276 6198.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system - TRAC systems. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to MFT transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

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