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NB: This vacancy closed to applications on 17/07/2020.

System Development Manager (Configuration) - INTERNAL ONLY

Job Reference: 202-A-20-12660

South Western Ambulance Service NHS Foundation Trust
Trust HQ, Exeter
£31,365 - £37,890 pa

An opportunity has arisen for a System Development Manager (Configuration) to be based at Trust HQ, Exeter.

The post holder will be expected to be the subject matter expert in the Trust 999 Computer Aided Despatch (CAD) system – this is currently C3.

They must have demonstrable and extensive knowledge of A&E service line operational working practices and Ambulance Quality Indicators.

The primary purposes of the role are to:

  • Design, develop, test and implement changes to the 999 CAD system

  • Act as the primary liaison between the Clinical Hubs and IT services

  • Lead in implementing upgrades and additional functionality to systems in line with local and national initiatives

  • Provide system specialist support and guidance to the wider IM&T Directorate and other Trust Directorates

  • Initiate and plan complex workload activities for forward resource planning

  • Troubleshoot system issues, providing appropriate solutions

  • Manage the contractual relationship between the Trust and third-party application providers via regular service review meetings

At South Western Ambulance Service NHS Foundation Trust (SWASFT) every team member matters, we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest possible range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees and patients and communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individual needs and to enable a positive, welcoming environment in which our people and their careers can thrive.

As the first Ambulance Trust in the Country to be registered as a NHS Foundation Trust (FT) SWAST offers consistent high-quality, locally responsive and trusted care to the residents and the transient population of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Bristol, Wiltshire and Gloucestershire.

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South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

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