Return to search
  • Add to favourites

Healthcare Support Worker (Care Navigator)

Job Reference: 301-GF-20-91756

Midlands Partnership NHS Foundation Trust
£17,652 - 19,020

Midlands Partnership NHS Foundation Trust (MPFT) was formed in June 2018 when South Staffordshire and Shropshire Healthcare NHS Foundation Trust (SSSFT) acquired Staffordshire and Stoke-on-Trent Partnership Trust (SSOTP). For further information please click on the Trust name above.

The Trust works in partnership with the NHS programme ‘Step into Health’, supporting ex-service personnel into a career in the NHS.

There has never been a better time to join the Trust and help shape its future; take a look at our Benefits Leaflet to see what else we can offer you.

Healthcare Support Worker (Care Navigator) – 3 posts

Leicester Sexual Health Service, Midlands Partnership Foundation Trust,

based at The Haymarket Shopping Centre, Leicester, LE1 3YT.

Band 2 (Permanent) – Full time post, salary £17,652 - 19,020

Our opening times are Monday to Friday 8.30 am – 7pm and Saturday 9.30am – 4pm, the successful applicants must be flexible in their working patterns to cover evenings and spoke clinics if required. As our clinics are county wide it is advisable to hold a current driving licence.

An exciting opportunity has arisen for 3 full time permanent Healthcare Support Worker (Care Navigator) position to contribute to the work and development of the Leicester, Leicestershire and Rutland (LLR) Sexual Health Services.

This post is part of the Treatment and Care team within the Leicester, Leicestershire and Rutland Sexual Health Services in Specialist Service Directorate providing assistance and supporting sexual health medical teams.

The post holder will act in a dual role as first point of contact as part of the front of house and clinical team, Meeting & Greeting patients and assisting them with self-service check-in, self-testing and assisting the members of the medical team with patient care. The post holder will also provide a telephonist service via the Sexual Health central booking line to the wider public, booking appointments, giving out information on Sexual Health Services provided in Leicester, Leicestershire and Rutland.

We are looking for enthusiastic individuals who possess excellent communications skills, able to work under their own initiative and have the skills to manage difficult and sensitive situations. They must be non-judgemental in their approach, able to deal with challenging and delicate situations and have a good understanding of data protection and confidentiality. They must be committed to the delivery of high standards of patient care.

The emphasis for LLR Sexual Health Service is to provide ease of access to support and advice, deliver a ‘one-stop-shop’ for services and to enable service users to take responsibility for their own on-going sexual health.

For each of the vacant posts, we are looking to appoint someone who is able to ensure the needs and wishes of service users are at the centre of what we do. They will also need to work flexibly to meet the needs of the role this includes evenings and weekends.

All successful applicants must be prepared to travel to Staffordshire and Stoke on Trent for Trust Induction Day and other training needs as required by the service.

Car driver essential or the means to get to other locations easily which may include evenings (public transport may not always be appropriate).

For more information please contact: Shelly Barton, Nurse Team Manager Tel: 0300 124 0102

IMPORTANT INFORMATION about your application. Please read. . . . . . . . . . . .

The Trust treats personal data collected during the recruitment process in accordance with the Information Governance Policy. Information about how your data is used and the basis for processing your data is contained within the Trust’s Privacy Notice

1. UPDATES & CORRESPONDENCE – All correspondence will be sent via email to the email address you used when making your application. Please check your email regularly. If you have selected updates by text messaging we will also correspond via this method.

2. EMPLOYMENT CHECKS – If selected for interview, you will be sent an email with the details of the documentation you need to bring along with you to verify your Right to work in the UK, your identity and DBS Check. Failure to bring the documentation will delay your employment if you are successful at interview.

3. REFERENCES - Please ensure you provide email addresses for all referees for the last 3 years of employment and advise of any gaps in employment. We will not request references prior to interview unless you have given permission on your application form to do so, however, if you are offered a position with the Trust, references will be requested at the point of offer and by completing this application you are giving your approval for this information to be requested.

MPFT is commited to equality of opportunity and welcome applications from all areas of the community, who meet the specific criteria of the post regardless of age,ethnictity, sexual orientation, gender, disability and religion/belief.

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment.

The Trust has a positive attitude to employees and job applicants with mental health issues.

PLEASE NOTE: should we have a high volume of applications the Trust may close the vacancy early

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Employer
  • Employer Recognition Scheme Bronze
  • Mindful Employer Logo
  • Smoke Free Logo
  • Age Positive Logo
  • Stonewall Logo
  • Apprenticeships Logo
  • CQC Good
  • Step Into Health