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NB: This vacancy closed to applications on 13/01/2019.

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Patient Systems Assistant (WebV)

Job Reference: 421-CORP-0166A

Harrogate and District NHS Foundation Trust
Information Services
£20,150 to £23,363 pa

Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in our values of Responsible, Respectful and Passionate. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you. We are proud to be awarded Bronze level Investors in People, which recognises our commitment to developing our staff and is an indication of how you will be treated when you work here.

**Fixed term contract/secondment for 12 - 18 months (to be confirmed)

WebV Assistant
Patient Systems Team, Information Services

Hours: 37.5 hours per week
£20,150 to £23,363 pa

Essential Requirements: Educated to diploma level or equivalent

Would you like to learn more about WebV, the Trust’s Electronic Patient Record (EPR) system, develop specialist patient system skills and knowledge and be part of the team providing excellent customer service to end users across the HDFT organisation?

The Patient Systems WebV Team are a specialist team responsible for the administration, management, training and further development of the WebV EPR system, used by our acute services across the HDFT organisation.

This is an exciting opportunity for an enthusiastic, customer-focussed individual to be part of a small team providing an excellent service to our end users, for both business as usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual improvement to the user experience.

The successful post-holder will have customer service skills and experience of using electronic systems to support patient care. Previous experience of the Trust’s current patient systems would be an advantage but is not essential as full training will be given.

The transformational changes being undertaken by Harrogate and District NHS Foundation Trust are underpinned by our continued drive to improve quality and efficiency as we integrate community health and acute hospital services to create a new model of care. You will be able to demonstrate a clear track record of patient/clinical systems use and promoting the importance of high quality data integrity to inform effective decision making.

This post is fixed term for 12-18 months (clarification will be given at interview) as a fixed term contract or secondment. Please be aware that if you are wanting to apply for a secondment, you must have your line manager's permission before doing so.

To discuss this post further please contact Mat Siswick, Patient Systems Specialist (WebV) on 01423 544224 or by emailing

We are an Equal Opportunities Employer and are signatories of the Mindful Employer Charter which underlines our commitment to enhancing the emotional wellbeing of all staff. This commitment begins when you apply to work at our organisation. We will support individuals through reasonable adjustments both at interview and during ongoing employment. In line with the principles of flexible working and improving work life balance, all advertised full time posts will be considered for job share or part time.

We take pride in being a partner organisation in the Yorkshire and Humber Clinical Research Network and are committed to supporting research activity as part of the services we provide. We have research projects running across all specialties which are providing evidence and informing local and national practice.

Applicants who require Tier 2 immigration status to work in the UK are welcome, but such candidates will not be appointed to the post if there are a sufficient number of other suitable candidates as the employing body will in those circumstances be unable to satisfy the Resident Labour Market Test, as required by UKBI.
In view of recent changes to Home Office Immigration Regulations, all applicants must state their current immigration status, including expiry dates.

All job offers are subject to Agenda for Change T&C’s, excluding medical posts. Offers may also be subject to a Standard or Enhanced Disclosure and Barring Service certificate, dependent on the position.

HDFT takes its responsibility for the Safeguarding of Children and Vulnerable Adults seriously. Each member of staff must comply with the HDFT policy, procedures and strategies relating to Safeguarding.

In submitting an application form, you authorise Harrogate and District NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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