Social Work Co-ordinator

Job description

Job responsibilities

JOB PURPOSE

To provide a comprehensive case management services that contributes and supports the promotion of independence, good health and well-being for adults with complex health and social care needs who are North East Lincolnshire residents

To carry out assessments and reassessments of need and commission services in accordance with agreed procedures.

To conduct formal reviews of individual packages of care.

To manage and co-ordinate a defined caseload of adults / older people and people with physical and learning disabilities, responding to need and amending care plans and packages of care as necessary.

To work in partnership with service users, families, carers, health colleagues and other agencies in the assessment, development, delivery and review of care services.

PRINCIPAL DUTIES & REPONSIBILITES

PRACTICE RESPONSIBILITIES: Health and Social

Carries out a full range of assessment services to adults and their families and carers, following organisational procedure in Line with the Care Act 2014 and seeking advice as necessary.

Identify need/risk and support the development of integrated health and social care plans with service users and their families carers Support the development of individual contingency plans, support networks and self-help mechanisms, utilising statutory, third sector and an individual assets.

Micro-commission resources as identified following assessment.

To promote service users and carers involvement in all aspects of care planning and service delivery in line with local guidance, whilst respecting the rights, responsibilities and wishes of the person concerned.

Reports back on outcomes, quality of service and / or change in circumstances that requires further assessment by a health or social practitioner.

Promotes the use of Direct Payments and / or Individual Budgets to support individual control and independence.

Is familiar with and adheres to the Safeguarding Adults policies and procedures to ensure protection of vulnerable people from harm or abuse; including acting as an alerter to any issues that present whilst carrying out their duties.

Liaises closely with other agencies, planning, arranging, co-ordinating and monitoring a range of services to meet the needs of adults and their families and carers to the required standards, arranging and chairing reviews as necessary.

Maintain electronic case records using relevant Adult Social Work systems i.e. SystmOne / ContrOcc.

COMMUNICATION

Form strong partnerships with Local Authority, Primary and Secondary Care, Housing and the Voluntary Sector to contribute to the case management process and link with Health Practitioner colleagues.

Maintain and enhance good professional working relationships with colleagues in the team, service, other professionals and agencies.

Effectively communicates with adults who have complex conditions, their families and carers to establish links and networks for support.

Communicate and discuss sensitive issues such as personal and emotional care needs and how these needs may be met with sensitivity and understanding.

To maintain accurate and up to date written and electronic records using relevant IT packages and databases.

To effectively communicate the needs, wishes and requirements in respect of individual care with colleagues, professionals and other agencies.

SUPERVISION / MANAGEMENT RESPONSIBILITIES

Manage own caseload and time effectively.

Submit accurate reports and information as required, ensuring effective case management, outcomes and quality standards.

Seek out guidance and support regarding complex issues that may present with their caseload.

To manage conflicting priorities and work to tight deadlines.

Make decisions within delegation and know when to seek advice and guidance.

STRATEGIC RESPONSIBILITIES

To contribute to the management of continuous improvement of service delivery and performance.

To report actual or potential problems that may place health and safety or security at risk.

RESEARCH / POLICY RESPONSIBILITIES

Works within the policies and procedures of focus independent adult social work.

To contribute to the evaluation and development of the service.

To maintain confidentiality and obtain consent to share such information as necessary.

To keep up to date with new initiatives in social care.

Person Specification

Knowledge/Understanding

Essential

• Knowledge of assessment, care planning and reviewing
• Have a sound understanding of older people or people with a physical/learning disability
• Knowledge of Safeguarding Adults policies and procedures
• Have an understanding of individuals rights and choices and the importance of empowerments and promotion of independence

Qualifications

Essential

• Educated to GCSE Standard (Grade C / Level 4 or above) in English and Maths, or Literacy and Numeracy Award equivalent (Level 2 of the National Qualification Framework)

Skills/Abilities

Essential

• Excellent verbal communication skills with a high degree of customer focus
• Ability to maintain a professional approach at all times
• Ability to assess Service Users and carers and develop care plans to meet identified need
• Ability to undertake and achieve the 3 year Social Work Degree qualification
• Ability to write accurately and concisely with a high level of attention to detail.
• High standard of IT skills
• Ability to prioritise and management work to timescales, both academically and within a practice-based setting.

Experience

Essential

• Experience of working and engaging with vulnerable adults, families and carers in either professional, personal or voluntary capacity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Focus Independent Adult Social Work

Address

Focus Independent Adult Social Work

Heritage House

Fishermans Wharf

Grimsby

North East Lincolnshire

DN31 1SY

United Kingdom

Employer's website

https://www.focusadultsocialwork.co.uk/ (Opens in a new tab)