Job summary
This critical position within the NHSE Education Quality Team for the East of England plays a key role in managing and coordinating various workstreams essential to the team's success. The postholder will drive the continuous development and regional implementation of the commissioning for quality strategy and the National Quality Framework. A key part of the role involves analysing and triangulating quality metrics, working closely with the Business Intelligence team, and providing insights from data such as GMC and NETS surveys.
The role also includes supporting the governance structures, building and maintaining strong relationships with key stakeholders, and representing the East of England team at both regional and national levels. The postholder will collaborate with national teams to develop virtual networks that support the delivery of the NHSE Quality Framework. Additionally, they will conduct environmental scanning to identify opportunities and risks, offering recommendations to optimise outcomes.
The role involves organising stakeholder events, including internal governance forums and professional/system regulator meetings, as well as presenting at external events with confidence and professionalism. Other responsibilities may be assigned as needed.
Main duties of the job
Improving quality and outcomes
- To work collaboratively across NHS England
- To ensure that intelligence is gathered, analysed, risk assessed and shared with the relevant stakeholders to support risk management and quality improvement.
- To liaise with others and identify and share best practice
- To support the coordination of training & development and recruitment activity across the Team
Enabling patient and public involvement
- To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of NHS England
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement within NHS England at all levels of decision making.
Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.
About us
The NHS England board have set out the top-level purpose for the new organisation to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
The role is based in east of England region, Cambridge, face to face office attendance will be required (40% office base), alongside travel across the region when and where necessary. However, the job can be worked in a hybrid model with some time working from home.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
The successful candidate will have excellent interpersonal and communication skills (both written and verbal) and the ability to engage with stakeholders at all levels, both internal and external. In addition, they must possess excellent organisational skills, the ability to prioritise workload and multi-task a variety of demands on their time.
You can find further details about the job, in the attached Job Description and other supporting documents.
Job description
Job responsibilities
The successful candidate will have excellent interpersonal and communication skills (both written and verbal) and the ability to engage with stakeholders at all levels, both internal and external. In addition, they must possess excellent organisational skills, the ability to prioritise workload and multi-task a variety of demands on their time.
You can find further details about the job, in the attached Job Description and other supporting documents.
Person Specification
Knowledge and Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated knowledge of the national healthcare education system
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers, reports and correspondence at Senior Management Team level, recognising accountability and need for factual accuracy
Skills and abilities
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Ability to support quality improvement through review of progress against improvement plans with dissemination of best practice and critical challenge where necessary.
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Evidence of continued professional development
Desirable
- Qualification at Masters level in a related subject or equivalent level of knowledge and experience
Values and behaviours
Essential
- Commitment to quality of care by insisting on quality and striving to get the basics of quality of care - safety, effectiveness and patient experience
- Treats everyone equally, with respect and dignity
- An ability to maintain confidentiality and trust
Person Specification
Knowledge and Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated knowledge of the national healthcare education system
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers, reports and correspondence at Senior Management Team level, recognising accountability and need for factual accuracy
Skills and abilities
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Ability to support quality improvement through review of progress against improvement plans with dissemination of best practice and critical challenge where necessary.
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Evidence of continued professional development
Desirable
- Qualification at Masters level in a related subject or equivalent level of knowledge and experience
Values and behaviours
Essential
- Commitment to quality of care by insisting on quality and striving to get the basics of quality of care - safety, effectiveness and patient experience
- Treats everyone equally, with respect and dignity
- An ability to maintain confidentiality and trust
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
