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Digital Health and Care Wales

Head of Product (Data Platform and Products)

The closing date is 21 August 2025

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Job summary

Transform Healthcare in Wales: Lead the Way in Digital Innovation

Are you ready to use your passion for product leadership to transform healthcare technology and make a real difference in people's lives?

Digital Health and Care Wales (DHCW) is seeking a passionate and experienced Head of Data Platform and Products to collaboratively shape the future of digital health in Wales. This is a pivotal leadership role with the opportunity to impact patient care and clinical staff experiences across the nation.

About Us

DHCW delivers critical digital services in response to NHS Wales strategy set by Welsh Government. We are driving an ambitious and transformative digital strategy with a portfolio of products vital to the NHS. Our work supports clinicians in providing safe and effective patient care and empowers patients to manage their own health and wellbeing.

About the Role

As the Head of Data Platform and Products, you will be a senior leader within DHCW, influencing and informing policies regarding healthcare products and systems. You will lead the vision, strategy, and roadmap for the National Data Resource and its suite of products, championing a user-centred approach and ensuring alignment with DHCW's strategic objectives.

Main duties of the job

Your responsibilities will include:

  • Strategic Leadership:Define and champion the product vision, strategy, and roadmap for your product suite, ensuring alignment with DHCW and NHS Wales strategic objectives

  • Team Leadership:Lead, mentor, and inspire high-performing product teams comprised of product managers, designers, user researchers, developers, validation and operational support using the ITIL framework

  • Product Lifecycle Management:Oversee the entire product lifecycle from ideation and discovery through to delivery, iteration, and continuous improvement

  • Stakeholder Management:Collaborate effectively with a diverse range of stakeholders across NHS Wales, including clinicians, patients, and technology partners

  • Data-Driven Decision Making:Utilise data and analytics to inform product development, measure success, and drive continuous improvement

  • Accessibility and Inclusivity:Champion the creation of digital services that are accessible and inclusive to all users, regardless of their needs and abilities

Essential Skills and Experience:

  • Proven Experience:A strong track record of successfully leading and delivering digital products within complex environments, ideally within the health or public sector

  • User-Centricity:A deep understanding of user-centred design principles and experience in conducting user research to inform product development

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,120 to £90,013 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC172-0825

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Job description

Job responsibilities

  • Strategic Thinking:Ability to develop and articulate a clear product vision and strategy, aligning with organisational goal

  • Leadership and Communication:Exceptional leadership, communication, and interpersonal skills with the ability to influence, build consensus, and foster collaboration

  • Agile and Lean Methodologies:Experience working in agile environments and applying lean principles to optimise product development processes

Desirable Skills and Experience:

  • Experience working with GDS standards and best practices

  • Knowledge of digital health in the NHS, understanding of health and care information governance and software change validation procedures

  • Understanding of clinical safety and risk management in digital health

  • The ability to speak Welsh. English and/or Welsh speakers are equally welcome to apply

Product Suites:

You'll be responsible for the National Data Resource including the Care Data Repository, the National Data & Analytics Platform, API-Management Platform and Secure Data Environment.

Benefits:

  • Make a Difference:Contribute to the transformation of healthcare in Wales and improve the lives of millions

  • Be a Leader:Shape the future of digital health and lead high-performing teams

  • Professional Development:Benefit from excellent learning and development opportunities in a supportive environment

  • Work-Life Balance:We offer flexible working options to support your wellbeing.

Join Us

If you're a driven and innovative product leader seeking a rewarding opportunity, apply now.

Job description

Job responsibilities

  • Strategic Thinking:Ability to develop and articulate a clear product vision and strategy, aligning with organisational goal

  • Leadership and Communication:Exceptional leadership, communication, and interpersonal skills with the ability to influence, build consensus, and foster collaboration

  • Agile and Lean Methodologies:Experience working in agile environments and applying lean principles to optimise product development processes

Desirable Skills and Experience:

  • Experience working with GDS standards and best practices

  • Knowledge of digital health in the NHS, understanding of health and care information governance and software change validation procedures

  • Understanding of clinical safety and risk management in digital health

  • The ability to speak Welsh. English and/or Welsh speakers are equally welcome to apply

Product Suites:

You'll be responsible for the National Data Resource including the Care Data Repository, the National Data & Analytics Platform, API-Management Platform and Secure Data Environment.

Benefits:

  • Make a Difference:Contribute to the transformation of healthcare in Wales and improve the lives of millions

  • Be a Leader:Shape the future of digital health and lead high-performing teams

  • Professional Development:Benefit from excellent learning and development opportunities in a supportive environment

  • Work-Life Balance:We offer flexible working options to support your wellbeing.

Join Us

If you're a driven and innovative product leader seeking a rewarding opportunity, apply now.

Person Specification

Qualifications

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience).

Knowledge and Experience

Essential

  • Extensive specialist knowledge and experience of leading successful teams in a large and complex IT/Digital organisation, with responsibility for managing enterprise-wide IT/digital products or services.
  • Experience of developing long term strategic plans for modernising or automating the workplace using product services.
  • Expert in the analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need.
  • Proficient in methods and techniques associated with planning and monitoring progress of complex programmes and projects.

Skills and Attributes

Essential

  • Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
Person Specification

Qualifications

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience).

Knowledge and Experience

Essential

  • Extensive specialist knowledge and experience of leading successful teams in a large and complex IT/Digital organisation, with responsibility for managing enterprise-wide IT/digital products or services.
  • Experience of developing long term strategic plans for modernising or automating the workplace using product services.
  • Expert in the analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need.
  • Proficient in methods and techniques associated with planning and monitoring progress of complex programmes and projects.

Skills and Attributes

Essential

  • Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Data Officer

Rebecca Cook

rebecca.cook2@wales.nhs.uk

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,120 to £90,013 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC172-0825

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)