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NHS Blood and Transplant

Programme Support Officer

Information:

This job is now closed

Job summary

It takes all types of people to save and improve lives. We are looking an experienced Programme Support Officer at NHS Blood and Transplant (NHSBT), to play a vital role in helping Organ Donation and Transplant programmes and projects run effectively and deliver real impact. You will have a comprehensive understanding of programme and project support procedures, governance, and a recognised qualification. Working closely with project and programme managers, you'll coordinate a wide range of activities, maintain programme systems and records, support governance processes, and provide accurate reporting that helps informed decision-making.

You'll be at the centre of programme delivery, ensuring information is organised, risks and issues are tracked, meetings run smoothly, and stakeholders receive the support they need. This is an opportunity to contribute to meaningful organisational change while developing your expertise in programme and project management within a purpose-driven NHS organisation.

Main duties of the job

  • Maintain programme management systems, records, and controls, including risk, issue, and change logs.
  • Support programme governance processes and ensure compliance with NHSBT standards, policies, and recognised methodologies.
  • Prepare, coordinate, and distribute documentation and reports for programme governance meetings.
  • Monitor programme progress, identify variances, and highlight risks or issues to Programme Managers.
  • Organise meetings, take formal minutes, track actions, and provide logistical support for governance forums.
  • Manage and maintain programme change control records, ensuring updates are accurately documented and communicated.
  • Analyse programme data and produce clear reports, presentations, and insights to support decision-making.
  • Monitor programme-related financial information and support financial reporting activities.
  • Provide guidance to colleagues and project teams on programme administration processes, tools, and reporting standards.
  • Support continuous improvement by identifying opportunities to enhance programme processes and ways of working.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with,and we positively encourage applications from all sectors of the community.

Details

Date posted

07 August 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

009064

Job locations

NHSBT - Filton Centre

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom


NHSBT - Birmingham Centre

Vincent Drive

Edgbaston

Birmingham

B15 2SG

United Kingdom


NHSBT - Southampton Centre

Coxford Road

Southampton

SO16 5AF

United Kingdom


NHSBT - Plymouth Centre

Ground and First Floor, Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

United Kingdom


NHSBT - Liverpool Centre

14 Estuary Banks, The Estuary Commerce Park

Speke

Liverpool

L24 8RB

United Kingdom


NHSBT - Colindale Centre

Charcot Road

Colindale

London

NW9 5BG

United Kingdom


NHSBT - Barnsley Centre

Unit D, Capitol Way

Dodworth, Barnsley

South Yorkshire

S75 3FG

United Kingdom


NHSBT - Tooting Centre

75 Cranmer Terrace

Tooting

London

SW17 0RB

United Kingdom


NHSBt - Manchester Centre

Plymouth Grove

Manchester

M13 9LL

United Kingdom


NHSBt - Newcastle Centre

Holland Drive off Barrack Road

Newcastle upon Tyne

NE2 4NQ

United Kingdom


Job description

Job responsibilities

What we offer:

  • Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
  • Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
  • Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
  • Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
  • Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  • Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

  • Read about our application process
  • Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Job description

Job responsibilities

What we offer:

  • Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
  • Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
  • Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
  • Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
  • Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  • Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

  • Read about our application process
  • Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

Essential

  • Educated to degree level or has equivalent experience demonstrating strong analytical and organisational skills.
  • Demonstrates professionalism and discretion in handling sensitive and confidential information.

Experience

Essential

  • Proven experience in a comprehensive programme or project support role (PSO/PMO), providing support to Programme Managers.
  • A comprehensive understanding of programme and project support procedures, governance, and recognised methodologies. Qualifications and Training.
  • Demonstrable experience in taking and transcribing detailed, formal minutes for complex programme meetings.
  • Experience in actively maintaining programme logs (e.g., risk, issue, change logs) and control documents.
  • Experience in preparing documentation and reports for programme governance meetings.
Person Specification

Qualifications

Essential

  • Educated to degree level or has equivalent experience demonstrating strong analytical and organisational skills.
  • Demonstrates professionalism and discretion in handling sensitive and confidential information.

Experience

Essential

  • Proven experience in a comprehensive programme or project support role (PSO/PMO), providing support to Programme Managers.
  • A comprehensive understanding of programme and project support procedures, governance, and recognised methodologies. Qualifications and Training.
  • Demonstrable experience in taking and transcribing detailed, formal minutes for complex programme meetings.
  • Experience in actively maintaining programme logs (e.g., risk, issue, change logs) and control documents.
  • Experience in preparing documentation and reports for programme governance meetings.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Filton Centre

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Filton Centre

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Charlotte Walker

charlotte.walker@nhsbt.nhs.uk

Details

Date posted

07 August 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

009064

Job locations

NHSBT - Filton Centre

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom


NHSBT - Birmingham Centre

Vincent Drive

Edgbaston

Birmingham

B15 2SG

United Kingdom


NHSBT - Southampton Centre

Coxford Road

Southampton

SO16 5AF

United Kingdom


NHSBT - Plymouth Centre

Ground and First Floor, Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

United Kingdom


NHSBT - Liverpool Centre

14 Estuary Banks, The Estuary Commerce Park

Speke

Liverpool

L24 8RB

United Kingdom


NHSBT - Colindale Centre

Charcot Road

Colindale

London

NW9 5BG

United Kingdom


NHSBT - Barnsley Centre

Unit D, Capitol Way

Dodworth, Barnsley

South Yorkshire

S75 3FG

United Kingdom


NHSBT - Tooting Centre

75 Cranmer Terrace

Tooting

London

SW17 0RB

United Kingdom


NHSBt - Manchester Centre

Plymouth Grove

Manchester

M13 9LL

United Kingdom


NHSBt - Newcastle Centre

Holland Drive off Barrack Road

Newcastle upon Tyne

NE2 4NQ

United Kingdom


Supporting documents

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