NHS Blood and Transplant

Community Engagement Coordinator

The closing date is 23 November 2025

Job summary

Full time positions available across 3 locations: Birmingham New Street Donor Centre, Reading Donor Centre & Twickenham Donor Centre

Please specify your location on application

This role is critical to our future success in collecting Plasma & Blood donations. Through your efforts, you will be supporting the delivery of important Community Engagement activity for NHS Blood and Transplant that will save and improve peoples lives.

The position involves proactively approaching new businesses in line with strategic objectives, building and managing relationships with third sector and corporate partners to maximize benefits for NHSBT. Accurate maintenance of the Relationship Management database is essential, along with promoting Organ Donation and other forms of donation where appropriate.

You will also be using your organisational skills to coordinate and deliver events with the support of our talented events team.

Your weekly schedule in this varied hybrid role will be a mixture of home working, NHSBT centre base working, and delivering field-based activities within the local community.

If you like engaging with people from the community, love to take the lead and want to play a part in helping to

Main duties of the job

In this role you will support the plan for new recruits, raise awareness and educate about Plasma. Your responsibilities will include:

  • Organising and undertaking new acquisition and awareness activity, such as events in the community, on-session engagement with donors at the Plasma DC and exploring all relevant business development opportunities.
  • Approaching new businesses as agreed with their line manager / within the strategic plan to meet organisational objectives.
  • Developing key relationships with key third sector and corporate organisations within the region.
  • Managing relationships so that they provide maximum benefit to NHSBT.
  • Maintaining the Relationship Management database in a timely and accurate manner.
  • Promoting organ donation and other forms of donation where appropriate.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Full-time

Reference number

007811

Job locations

NHSBT - Birmingham

61 -65 New Street

Birmingham

B2 4DU


NHSBT - Reading

Bridge House

Reading

RG1 8LS


NHSBT - Tooting

75 Cranmer Terrace

London

SW17 0RB


Job description

Job responsibilities

As a Community Engagement Coordinator - Plasma, you will be working to help build our donor base of Plasma and Blood donors for one of our fantastic Plasma Donor Centres and raising awareness and educating communities about plasma donation. Key responsibilities include organizing and executing donor acquisition and awareness activities such as community events, on-site engagement at Plasma Donation Centres, and exploring business development opportunities.

What we offer you:

  • What we offer:
  • Hybrid role of remote, onsite, and field-based working
  • NHSBT promotes flexible working opportunities where the role will allow.
  • 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
  • NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
  • Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Job description

Job responsibilities

As a Community Engagement Coordinator - Plasma, you will be working to help build our donor base of Plasma and Blood donors for one of our fantastic Plasma Donor Centres and raising awareness and educating communities about plasma donation. Key responsibilities include organizing and executing donor acquisition and awareness activities such as community events, on-site engagement at Plasma Donation Centres, and exploring business development opportunities.

What we offer you:

  • What we offer:
  • Hybrid role of remote, onsite, and field-based working
  • NHSBT promotes flexible working opportunities where the role will allow.
  • 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
  • NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
  • Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Person Specification

Qualifications

Essential

  • Degree or equivalent relevant experience to degree level
  • Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

  • Experience in a marketing related role with evidence of positive customer benefits
  • Good understanding of key communication channels such as social media, printed communications, digital communication and email and the benefits/risks
  • A proven record in delivering positive results
  • Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
Person Specification

Qualifications

Essential

  • Degree or equivalent relevant experience to degree level
  • Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

  • Experience in a marketing related role with evidence of positive customer benefits
  • Good understanding of key communication channels such as social media, printed communications, digital communication and email and the benefits/risks
  • A proven record in delivering positive results
  • Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Birmingham

61 -65 New Street

Birmingham

B2 4DU


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Birmingham

61 -65 New Street

Birmingham

B2 4DU


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Coordinator

Sarah Cawthorne

sarah.cawthorne@nhsbt.nhs.uk

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Full-time

Reference number

007811

Job locations

NHSBT - Birmingham

61 -65 New Street

Birmingham

B2 4DU


NHSBT - Reading

Bridge House

Reading

RG1 8LS


NHSBT - Tooting

75 Cranmer Terrace

London

SW17 0RB


Supporting documents

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