Job summary
Patient Administrator- Endoscopy Unit (Bicester)
Full-Time | 37.5 hours per week | 4 days (8:00 AM 6:00 PM)
Weekend work may be required on a fair and flexible rota basis across the team.
Ready to make a real difference in patient care? Join our Endoscopy team at InHealth and help us deliver an exceptional experience for every patient. As a Patient Administrator, you'll be the friendly face and the organisational backbone of our service - ensuring everything runs smoothly from start to finish.
Main duties of the job
What you'll do
- Welcome patients and provide a professional, friendly first point of contact
- Handle calls and face-to-face enquiries promptly and effectively
- Book appointments accurately, prioritizing clinical needs
- Track and distribute imaging data and reports to referrers
- Support month-end admin processes for the management team
- Process invoices and payments quickly and accurately
What were looking for
- Experience in a customer or patient-focused environment
- Confidence using Microsoft Office and IT systems
- Strong communication skills - both written and verbal
- Ability to work independently and as part of a multi-skilled team
Why join InHealth?
- At InHealth, were passionate about delivering high-quality healthcare and supporting our people to thrive. Youll enjoy:
- A collaborative and supportive team environment
- Training and career development opportunities
- A role where you can make a real impact on patient care
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Job description
Job responsibilities
Patient Administrator Endoscopy Unit (Bicester)
Full-Time | 37.5 hours per week | 4 days (8:00 AM 6:00 PM) Weekend work may be required on a fair and flexible rota basis across the team.
Ready to make a real difference in patient care? Join our Endoscopy team at InHealth and help us deliver an exceptional experience for every patient. As a Patient Administrator, youll be the friendly face and the organisational backbone of our service - ensuring everything runs smoothly from start to finish.
What youll do Welcome patients and provide a professional, friendly first point of contact Handle calls and face-to-face enquiries promptly and effectively Book appointments accurately, prioritizing clinical needs Track and distribute imaging data and reports to referrers Support month-end admin processes for the management team Process invoices and payments quickly and accurately
What were looking for Experience in a customer or patient-focused environment Confidence using Microsoft Office and IT systems Strong communication skills - both written and verbal Ability to work independently and as part of a multi-skilled team
Why join InHealth? At InHealth, were passionate about delivering high-quality healthcare and supporting our people to thrive. Youll enjoy:
A collaborative and supportive team environment Training and career development opportunities A role where you can make a real impact on patient care
Job description
Job responsibilities
Patient Administrator Endoscopy Unit (Bicester)
Full-Time | 37.5 hours per week | 4 days (8:00 AM 6:00 PM) Weekend work may be required on a fair and flexible rota basis across the team.
Ready to make a real difference in patient care? Join our Endoscopy team at InHealth and help us deliver an exceptional experience for every patient. As a Patient Administrator, youll be the friendly face and the organisational backbone of our service - ensuring everything runs smoothly from start to finish.
What youll do Welcome patients and provide a professional, friendly first point of contact Handle calls and face-to-face enquiries promptly and effectively Book appointments accurately, prioritizing clinical needs Track and distribute imaging data and reports to referrers Support month-end admin processes for the management team Process invoices and payments quickly and accurately
What were looking for Experience in a customer or patient-focused environment Confidence using Microsoft Office and IT systems Strong communication skills - both written and verbal Ability to work independently and as part of a multi-skilled team
Why join InHealth? At InHealth, were passionate about delivering high-quality healthcare and supporting our people to thrive. Youll enjoy:
A collaborative and supportive team environment Training and career development opportunities A role where you can make a real impact on patient care
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional Criteria
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional Criteria
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
